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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
18 reviews
5 stars
10
4 stars
1
3 stars0
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1 star
7
- AVamar la vidaApr 21, 20235.0I am really happy with the service and honestly.
- KKKarliant KarliantApr 21, 20235.0The best customer service. Really accurate information and also attitude asked for the manager.
- NSNyoka SpicerJun 14, 20211.0I went in to Keybank on Erie today to cash a check for over paying my landlord in rent the bank teller asked me for two forms of ID I gave her my driver's license and my social security card she then said do you have a credit card or debit even tho I really didn't need however I gave it to her then then asked me to tell her what my social was as it sat in front of her I felt as if she was racial profiling you asked me for two forms id why did you need a credit card it was a check from your bank and my landlord..
- KWKimberly WellsFeb 23, 20211.0I strongly advise not to bank with this bank. This is my experience with the Hyde Park location of Key Bank. I opened an account, once paid I try to activate my card and an hour later and five reps later I was still going through the same circle and not able to activate my card.Upon going to the branch I was told that some of the information that was supposed to be collected for me was not when I initially opened the account so they put my account on a suspension which was no fault of my own. I then told them to please close my account and let me withdraw the amount I got paid. After telling me that there would be a fee for early withdrawal and having a manager involved when I told him no it would not be because it is not my fault they said that they would close the account without the fee. Fast forward to Tuesday morning at my job HR is telling me that KeyBank decided to return their direct deposit. Out of curiosity I check to see if the account is closed on the app and it is not and to my surprise my account is now negative my paycheck amount. I don’t know if it’s every key bank that does this, but I do know the one in Cincinnati Hyde Park is full of complete and utter idiots! I will be updating changes as they occur with this situation. I will for sure be calling tomorrow morning to find out what is going on?
- KBKuntryfed BeatsDec 26, 20195.0Best bank in the city! Great customer service at the drive up window as well as inside the bank! The Manager Meggan always has a smile on her face and is always ready to resolve any issues! Changed my outlook on KeyBank completely!
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank at 2652 Erie Ave?
KeyBank operates Monday through Thursday from 9:00 AM to 5:00 PM, Fridays until 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
Does KeyBank offer drive-through banking services?
Yes, KeyBank's drive-through hours generally match its branch hours, Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and Saturday from 9:00 AM to 12:00 PM, closed on Sunday.
Is KeyBank open on holidays?
KeyBank is closed on major holidays such as Veterans Day (November 11), Thanksgiving Day (November 27), and Christmas Day (December 25).
What financial products does KeyBank in Cincinnati offer?
They provide checking and savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
How can I schedule an appointment with KeyBank?
You can schedule an appointment via their online reservation link at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010235&fs=1&appointmentTypeGroupId=banking&ch=yext
What services are available at the KeyBank branch on Erie Ave?
Services include ATMs, online/mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
Where is KeyBank located and how can I contact them?
KeyBank is located at 2652 Erie Ave, Cincinnati, OH 45208. Main phone number is +1 513-871-6600, alternate phone +1 513-214-3789, and fax +1 513-214-3789.
Are there any real estate agents near KeyBank?
Yes, several Sibcy Cline Realtors including Olivia Ruch, Emma Berger, and Kim Green are nearby, providing opportunities for clients to coordinate banking and real estate needs conveniently.
What nearby attractions could I visit before or after banking at KeyBank?
You can visit art galleries such as The Framery and Raymond Gallery or the Cockerill Gallery, or enjoy a meal at The Echo, an American restaurant nearby.
Are there any nearby public transit or community services around KeyBank?
The Hyde Park Blast park and community services are close by, offering a nice place for relaxation or community engagement before or after your visit to KeyBank.