Our focus is simple: to always be there for our members, always be in their corner, and always provide guidance when they need it. Our family approach to banking is built on personal service and trusted care, with a range of comprehensive programs that gives you the most options and the best rates. Since 1934, our members have been at the heart of all we do. And we prove it in countless ways each and every day.
Terri and Josh were wonderful today to help me with my issues however the hours of operation for face to face services need to be updated in Eastgate. I work during the week and this is my closest location. To not be able to make sure I can address my issue was stressful. Thankfully I was able to get Terri by phone in Oakely.
SS
Shannon
Oct 25, 2025
5.0
Chelsea was very helpful and made the account set-up fun.
MM
Melissa Matkins
Oct 2, 2025
5.0
Chelsea and Darlene are the best! Their customer service is top notch!
EN
Emily Naberhaus
Sep 29, 2025
5.0
The ladies there always take care of me! Special shout out to Darlene! She's my go to girl ! Thank you for always being so kind and willing to go the extra mile just to help me! You're very much appreciated!
ER
Elizabeth Ramos
Aug 23, 2025
5.0
My first time to personally apply for a loan and Darlene at Eastgate was amazing! She was kind, knowledgeable and so professional. Cinfed at Eastgate is the best!
Frequently Asked Questions About Cinfed Credit Union
What is Kasasa?
Is a checking account that offers cash back on debit card purchases or dividends on your balance
What services does Cinfed Credit Union offer?
Cinfed Credit Union provides Checking, Savings, Loans, Mortgages, Insurance, Credit Cards, Investments, and Digital Banking services.
Where is Cinfed Credit Union located?
Cinfed Credit Union is located at 4450 Eastgate Blvd, Suite #255, Cincinnati, OH 45245, US, next to Jungle Jim's International Market in Eastgate.
What are the regular business hours for Cinfed Credit Union?
The credit union is open Monday to Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays and certain holidays.
Is Cinfed Credit Union accessible for members with disabilities?
Yes, Cinfed Credit Union has ADA accessibility with wheelchair-accessible entrances and parking.
Does Cinfed Credit Union offer online banking services?
Yes, online banking is available 24/7/365 at Cinfed Credit Union, providing convenient access any time.
What payment or pickup services are available at the Eastgate location?
Cinfed Credit Union offers in-store pickup services for certain transactions.
What is Kasasa and how is it related to Cinfed Credit Union?
Kasasa is a checking account that offers cash back on debit card purchases or dividends on your balance, available through Cinfed Credit Union.
What nearby places can I visit before or after banking at Cinfed Credit Union Eastgate?
You can visit Jungle Jim's International Market next door, Abby Girl Sweets bakery, or the Original Mattress Factory nearby for shopping and dining experiences.
Are there nearby dining options near Cinfed Credit Union at Eastgate?
Yes, nearby dining options include Red Sesame Korean BBQ, Hwy 55 Burgers Shakes & Fries, Gold Star Chili, and Jimmy John's sandwich shop.
How can the nearby services like The Dermatology Group and Massage Envy complement my visit around Cinfed Credit Union?
After your banking visit, you can access skin care and medical services at The Dermatology Group or relax with a massage at Massage Envy located near Jungle Jim's International Market.