KeyBank

3.3
6 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
220 Center St Ste A, Chardon, OH
44024, United States

Hours

Reviews

3.3
6 reviews
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  • RE
    Rocky Eddy
    Jun 3, 2025
    5.0
    Great service, staff is very knowledgeable.
  • PD
    P D
    Mar 11, 2023
    1.0
    I went to this branch yesterday to open a Representative payee account for my brother-as I had been instructed to do by SSA-The experience left much to be desired-The personal banker opening the account ( Sherri)told me she would need to consult with a colleague that had been there for decades(Chris)okay great-however when you are dealing with someone's personal business, you don't yell across the branch & ask questions to the other person, either get up & ask questions or phone over to that person-next when another question was asked, Chris finally came over into the office & was less than friendly when answering questions,(maybe time for a different job?? when you can't see the customer in front of you!!) I have never been a payee before so I don't know all the correct/important questions to ask, what I did ask seem to receive very blunt (why did you even ask this question) type responses-when a person comes into your branch, remember they have come to you for a service(to open an account) & may not have knowledge on certain things pertaining to the account itself!!! (That's why I came in!) A very unpleasant experience visiting the Chardon branch- I also want to point out when I opened my personal account about a year ago, the experience was AWESOME! It was the reason I decided to return to this branch- staff changes clearly matter!
  • JC
    Josh C.
    Sep 7, 2019
    5.0
    Excellent customer service!!!!
  • LZ
    Larry Zur-Linden
    Apr 4, 2017
    3.0
    It is a typical KeyBank ATM. Use for withdraws from your KeyBank account. Fees may apply.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Chardon, OH?

KeyBank in Chardon is open Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does KeyBank in Chardon offer drive-through services and what are the drive-through hours?

Yes, KeyBank has a drive-through service open Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM.