BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
I went to this branch yesterday to open a Representative payee account for my brother-as I had been instructed to do by SSA-The experience left much to be desired-The personal banker opening the account ( Sherri)told me she would need to consult with a colleague that had been there for decades(Chris)okay great-however when you are dealing with someone's personal business, you don't yell across the branch & ask questions to the other person, either get up & ask questions or phone over to that person-next when another question was asked, Chris finally came over into the office & was less than friendly when answering questions,(maybe time for a different job?? when you can't see the customer in front of you!!) I have never been a payee before so I don't know all the correct/important questions to ask, what I did ask seem to receive very blunt (why did you even ask this question) type responses-when a person comes into your branch, remember they have come to you for a service(to open an account) & may not have knowledge on certain things pertaining to the account itself!!! (That's why I came in!)
A very unpleasant experience visiting the Chardon branch-
I also want to point out when I opened my personal account about a year ago, the experience was AWESOME! It was the reason I decided to return to this branch-
staff changes clearly matter!
JC
Josh C.
Sep 7, 2019
5.0
Excellent customer service!!!!
LZ
Larry Zur-Linden
Apr 4, 2017
3.0
It is a typical KeyBank ATM. Use for withdraws from your KeyBank account. Fees may apply.
What are the regular business hours for KeyBank in Chardon, OH?
KeyBank in Chardon is open Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does KeyBank in Chardon offer drive-through services and what are the drive-through hours?
Yes, KeyBank has a drive-through service open Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM.
What financial products does KeyBank in Chardon provide?
KeyBank offers checking accounts, savings accounts, certificates of deposit (CDs), loans and lines of credit, credit cards, and investment services.
What services are available at the KeyBank Chardon branch?
Services include ATMs, online and mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
Where is KeyBank located in Chardon, OH?
KeyBank is located at 220 Center St Ste A, Suite A, Chardon, OH 44024, United States.
Is KeyBank in Chardon open on major holidays?
KeyBank is closed on certain holidays including November 11, November 27, and December 25, 2025.
How can I schedule an appointment at KeyBank in Chardon?
You can schedule an appointment through their online reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010940&fs=1&appointmentTypeGroupId=banking&ch=yext
Which nearby businesses can I visit together with KeyBank in Chardon?
Nearby you can find Gene Seminaro: Allstate Insurance for your insurance needs, Sherwin-Williams for hardware and building supplies, and Advance Auto Parts for automotive accessories, making it convenient to handle multiple errands.
Are there places for dining or snacks near KeyBank in Chardon?
Yes, you can visit Hilltoppers restaurant, Cold Stone Creamery for ice cream, Jersey Mike's Subs for sandwiches, and Joey's Italian Grille for Italian cuisine nearby KeyBank.
What nearby services are available for health and wellness around KeyBank?
Nearby health and wellness options include Lake-Geauga Recovery Centers for counseling and addiction treatment, MinuteClinic at CVS for healthcare services, and Acclivity Integrated Physical Therapy for physical therapy treatments.