KeyBank

3.0
12 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
11221 Reed Hartman Hwy, Blue Ash, OH
45241, United States

Hours

Reviews

3.0
12 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • JM
    Jasmine M
    Apr 28, 2023
    1.0
    Nick Schaefer and his manager on duty on Friday April 28 at 12:15 are a joke who took fifteen minutes to find an iPad that was sitting behind him. Why were you taking my non keybank debit card to the back????, looked super sketchy to me ! And I’ll be reporting both of you for stupidity and if anything funny turns up with my other bank account I’m sending police your way!
  • JF
    John Franks
    Sep 23, 2022
    1.0
    This bank location has been opened and closed more often than an Off-Broadway play. Further, my association with Key Bank ended when a 10-day hold was placed on a check I deposited, then released for a period of 4 hours, the reheld for an additional five days after I had started using the funds, forcing me into an overdraft. After the check was finally resolved, the bank tried to stick me with the overdraft fees. We parted company at that point.
  • DS
    David Saunders
    Sep 22, 2020
    1.0
    Lady wouldn’t deposit my check. I’ve deposited a check here before with no issues but this time she said she “just can’t do it”. I left and had it deposited at another location same day with no issues. I’ll be sure to avoid this location in the future.
  • TP
    Trina Penick
    Apr 20, 2017
    1.0
    This Bank is HORRIBLE! There is no customer service. They charge you over draft fees due to their service fees. They have become crooks ever since they merged with Niagra. I would advise anyone that is considering joining this Bank to run! After four plus years of doing business with them I can't even close my account without it being messed up. I had money in it to cover final auto withdrawals and they bounced them anyway. So where is my money??? Then I call to speak to the person I made the cash deposit to and they will not call me back. So I will post a review on every website possible and if I don't get a return call I am filling a complaint with the BBB. You will give me my money back this time!

Frequently Asked Questions About KeyBank

What are KeyBank's regular business hours?

KeyBank is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. The bank is closed on Saturdays and Sundays.

Does KeyBank offer drive-through banking services?

Yes, KeyBank offers drive-through banking services with hours Monday to Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 6:00 PM.