KeyBank

3.7
14 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available
  • Onsite servicesAvailable

Location

KeyBank
3983 Medina Rd, Akron, OH
44333, United States

Hours

Reviews

3.7
14 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
0
1 star
4
  • AG
    Anne Gorey
    Nov 4, 2025
    5.0
    I have been a patron of KeyBank for many years and they consistently offer personalized customer service. They genuinely care about their clients and are eager to assist in any way they can help. They have a winning crew at the Montrose branch whether you speak to one of the tellers, bank professionals, or investment group all are top notch.
  • DC
    D Cob
    Jun 13, 2025
    5.0
    I have been treated so well by the staff at this location. They know me, and if an opportunity or promotion is available they reach out to let me know thou any pressure. They have always been professional and courteous.
  • BB
    Brock
    Jan 31, 2023
    1.0
    I used the ATM at this location. It failed to give me $20 but my account indicates $20 was removed. I originally included all the details, but there seems to be a limit on how much you can type in a review. Anyway, this machine ripped me off and the branch said they couldn’t help me. Be careful if you ever use their ATM or need help fixing a problem.
  • JE
    Johnathan Easton
    Apr 24, 2021
    1.0
    Locks their doors before posted closing time, not very customer friendly. ATM seems to be out of order or being serviced almost every time I need to use it.
  • GC
    Greg Cordray
    Jan 11, 2021
    5.0
    These folks always to a great job for me and my $. The staff has worked together for years and you can see how well that has benefitted the customers. Key Bank has done very well with their services, and online capabilities. I have been with them for years and appreciate the relationships that have been established with Key's long term employees. It gives me peace of mind to have Key Bank working with our money. We recently closed a loan with them for our house and I was surprised to find that their rate beat Quicken and Third Federal. Having this long term relationship has been great. Thanks guys! Keep up the good work!!

Frequently Asked Questions About KeyBank

What are the regular in-branch hours for KeyBank at 3983 Medina Rd, Akron?

KeyBank is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does KeyBank at this location have drive-through banking services?

This KeyBank location does not have drive-through banking services.