Everything about today’s experience at Americu was pleasant! Keith’s customer service was a 10.
WJ
whopper jeuiner
Aug 9, 2025
1.0
I go to take 20 dollars out of my savings account. The teller was rude from the start. “May i please have 20 from my savings”
And she responds snidely with “well we will just have to see”
And gave me a look teller 2145 needs customer service training. I hand her everything and she tosses back my id and the money and receipt.
No wonder americu is going downhill fast.
Il have to stick to chime banking
DJ
DeWitt Jacobs
Jul 27, 2025
1.0
If I could give zero stars I would. David Smith (the loan officer) for Americu is completely incompetent. He will say anything to you to get you to start the mortgage process with him/ Americu and will back track as soon as you sign off for him to start the process. After days of talking to that pile of bricks I asked to work with someone else and got passed to Ana Maria Lasher who also did a lot of rambling and back tracking regarding Americu’s requirements for a pre-approval. What is usually a few day process for just a PRE-APPROVAL took multiple weeks just to be disrespected by their offer. **NEVER EVER GO TO AMERICU FOR ANY MORTGAGES AT ALL WHATSOEVER UNDER ANY CIRCUMSTANCES** Everyone there should be required to go back to do some training. There are alternate credit union options to try if you don’t want to go through a big bank or mortgage company, DO NOT go through Americu!!!!
NN
Naida Neda
Feb 22, 2022
5.0
Excellent service! I never had a problem that AmeriCU couldn't solve for me, even the ones that seemed unsolvable (like putting the wrong account number on my tax return). They do all of my money transfers, handle my mortgage and my car loan. I would recommend them any time for any business, small or large, they take it seriously and do everything possible to help you. Thank you AmeriCU.
KD
Kevin Depersis
Sep 3, 2021
2.0
I’ve been in the drive thru for 37 minutes and this line isn’t moving. People don’t have all day to sit here and wait to get their banking done. It’s the beginning of the month, you should know your demand at this time of the month and have the staff here to handle it.
Frequently Asked Questions About AmeriCU Credit Union
What are the regular operating hours for AmeriCU Credit Union on weekdays?
AmeriCU Credit Union is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM.
Is AmeriCU Credit Union open on Saturdays?
Yes, AmeriCU Credit Union is open on Saturdays from 9:00 AM to 12:00 PM.
Are there any drive-thru banking hours at AmeriCU Credit Union?
Yes, the drive-thru is open Monday through Friday from 12:00 PM to 5:00 PM and on Saturdays from 9:00 AM to 12:00 PM.
Is AmeriCU Credit Union open on Sundays?
No, AmeriCU Credit Union is closed on Sundays.
Are there any special holiday hours or closures at AmeriCU Credit Union?
Yes, the credit union is closed on November 11, November 27, December 25, and January 1. On December 24 and December 31, it is open from 9:00 AM to 1:00 PM.
Where is AmeriCU Credit Union located?
AmeriCU Credit Union is located at 4957 Commercial Drive, Yorkville, NY 13495, USA.
What types of financial services does AmeriCU Credit Union offer?
AmeriCU Credit Union offers services including savings and loan accounts, insurance, business banking services, and general credit union banking.
Are there any nearby restaurants where I can eat before or after visiting AmeriCU Credit Union?
Yes, nearby restaurants include Symeon's Greek Restaurant, Little Caesars Pizza, and Kirby's Yorkville steakhouse, providing a variety of dining options.
What nearby automotive services are available around AmeriCU Credit Union?
Close to AmeriCU Credit Union you can find car dealers like Steet Ponte Nissan and Carbone Nissan, auto parts stores like Fisher Auto Parts and Nissan Parts, as well as automotive repair at Mohawk Automotive.
Are there any recreational or fitness venues near AmeriCU Credit Union?
Yes, Integrative Experience, a fitness trainer and gym facility, and Dunham Manor Park, a local park and playground, are nearby spots for recreation and fitness.