AmeriCU Credit Union

3.1
52 reviews

About

Credit UnionBankSavings and Loan AssociationInsurance AgencyBusiness Banking Service

Location

AmeriCU Credit Union
4957 Commercial Drive, Yorkville, NY
13495, United States

Hours

Reviews

3.1
52 reviews
5 stars
20
4 stars
8
3 stars
0
2 stars
4
1 star
20
  • NV
    naidelyn vergara
    Sep 29, 2025
    4.0
    Everything about today’s experience at Americu was pleasant! Keith’s customer service was a 10.
  • WJ
    whopper jeuiner
    Aug 9, 2025
    1.0
    I go to take 20 dollars out of my savings account. The teller was rude from the start. “May i please have 20 from my savings” And she responds snidely with “well we will just have to see” And gave me a look teller 2145 needs customer service training. I hand her everything and she tosses back my id and the money and receipt. No wonder americu is going downhill fast. Il have to stick to chime banking
  • DJ
    DeWitt Jacobs
    Jul 27, 2025
    1.0
    If I could give zero stars I would. David Smith (the loan officer) for Americu is completely incompetent. He will say anything to you to get you to start the mortgage process with him/ Americu and will back track as soon as you sign off for him to start the process. After days of talking to that pile of bricks I asked to work with someone else and got passed to Ana Maria Lasher who also did a lot of rambling and back tracking regarding Americu’s requirements for a pre-approval. What is usually a few day process for just a PRE-APPROVAL took multiple weeks just to be disrespected by their offer. **NEVER EVER GO TO AMERICU FOR ANY MORTGAGES AT ALL WHATSOEVER UNDER ANY CIRCUMSTANCES** Everyone there should be required to go back to do some training. There are alternate credit union options to try if you don’t want to go through a big bank or mortgage company, DO NOT go through Americu!!!!
  • NN
    Naida Neda
    Feb 22, 2022
    5.0
    Excellent service! I never had a problem that AmeriCU couldn't solve for me, even the ones that seemed unsolvable (like putting the wrong account number on my tax return). They do all of my money transfers, handle my mortgage and my car loan. I would recommend them any time for any business, small or large, they take it seriously and do everything possible to help you. Thank you AmeriCU.
  • KD
    Kevin Depersis
    Sep 3, 2021
    2.0
    I’ve been in the drive thru for 37 minutes and this line isn’t moving. People don’t have all day to sit here and wait to get their banking done. It’s the beginning of the month, you should know your demand at this time of the month and have the staff here to handle it.

Frequently Asked Questions About AmeriCU Credit Union

What are the regular operating hours for AmeriCU Credit Union on weekdays?

AmeriCU Credit Union is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM.

Is AmeriCU Credit Union open on Saturdays?

Yes, AmeriCU Credit Union is open on Saturdays from 9:00 AM to 12:00 PM.