Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
On a positive note, the physical space of this bank is lovely! On the downside, I had a horrible experience with Kathleen yesterday. This is a person who clearly should not be forward-facing with clients as her “people skills” are pretty appalling. I thought maybe she was having a bad day and wanted to take it out on a customer, but I found out my parents had issues with her months earlier, so maybe she’s having a bad life? In any case, we’re all going to find a new bank. Kathleen had quite an attitude and was unprofessional, condescending, and disrespectful. I’ve never had such a bad experience at a bank before; usually bank people have great customer service, but maybe she missed that training? The bank is probably fine if you’re just going for normal transactions, but avoid dealing with this person at all costs.
DB
Donna Bailey
Oct 1, 2020
1.0
This is by far the slowest bank in all of history. I’m sorry I don’t like to complain about people and their jobs, but these tellers are so slow. It took me a half hour to go through the drive thru and there were only 2 cars in front of me. Either it’s the equipment or the tellers but it is ridiculous.
Webster Bank is located at 35 East Grassy Sprain Rd, Yonkers, NY 10710, USA.
What are the operating hours of Webster Bank?
Webster Bank is open Monday through Thursday from 9 AM to 4 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 1 PM, and closed on Sundays.
What services does Webster Bank offer?
Webster Bank offers 24 Hour ATM, Drive Up, Full Service Financial Center, and Safe Deposit Boxes Available.
How can I contact Webster Bank?
You can contact Webster Bank by calling +1 914-771-3275.
Does Webster Bank have an online presence?
Yes, Webster Bank's website is https://www.websterbank.com/locations/east-grassy-sprain-rd-yonkers-ny/. They are also on Facebook at https://www.facebook.com/websterbank and Instagram and Twitter with the handle @websterbank.
What banking options are available near Webster Bank on East Grassy Sprain Rd?
Near Webster Bank, customers can also find Hudson Valley Bank, providing additional banking options in the Yonkers area.
Are there medical services near Webster Bank that customers can visit?
Yes, customers visiting Webster Bank can access nearby medical professionals including Megan Li, PA-C and Christopher J. Palines, PA-C, both dermatologists, as well as pediatrician Dr. Sarika G. Sunku, MD.
What other professional services are nearby Webster Bank for customers?
Nearby professional services include law firm Veneruso, Curto, Schwartz & Curto, AMA Environmental for real estate and contracting, and NJB Protection for home security and event photography.
Can I visit healthcare specialists near Webster Bank for consultations?
Yes, close to Webster Bank are specialists such as Schweiger Dermatology Group and dentists like Concerned Dental Care of Westchester, providing convenient healthcare options.
What community or government services are accessible near Webster Bank for visitors?
Visitors to Webster Bank can find services like Assembly Member Shelly Mayer's office, Yonkers Federation of Teachers, and New York State Assemblyman Nader Sayegh nearby, offering access to local government and community support.