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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
I’ve been here quite a few times on my lunch break and I think they are pretty efficient
MJ
Mary Jimerson
Jul 25, 2025
5.0
I run into Key Bank for business and always quick and easy and also very friendly
GM
Genevieve Montante
Apr 24, 2025
1.0
Worst key bank branch I have ever been to. Customer service is appalling. Was there for 15 minutes and not one person acknowledged, smiled or gave me notice. I was in line and not even at the teller desk and Teller was rude, so I simply left without even making my transaction . I will drive out of my way to never go to this branch again!
RM
Richard Marinucci
Apr 7, 2021
5.0
I've been a KeyBank member for nearly a decade, and couldn't be happier. We are highly involved on the commerical end of things, with Key holding a number of different accounts and services for our needs. We have developed a great relationship with this bank (ask for Don, he's the best), and they've been nothing but kind, patient, informative, understanding and helpful. Don't go anywhere else.
AJ
Alex Jordan
Aug 22, 2018
4.0
I have yet to get the same teller twice, but any time I have been here the staff has been very helpful! I opened a joint account with the branch manager and he was very helpful, making my wife and I feel welcome and valued.
What are the regular operating hours of KeyBank in Williamsville, NY?
KeyBank in Williamsville, NY is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Is there a drive-through service available at this KeyBank location?
No, the KeyBank at 5200 Main St in Williamsville does not offer drive-through services; its drive-through is closed every day.
What financial products and services does KeyBank offer at this branch?
This KeyBank branch offers Checking Accounts, Savings Accounts, CDs, Loans & Lines of Credit, Credit Cards, and Investment services.
How can I schedule an appointment or reservation for banking services at this KeyBank?
You can schedule an appointment through their online reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900782&fs=1&appointmentTypeGroupId=banking&ch=yext.
What contact information is available for the KeyBank Williamsville branch?
You can reach the KeyBank Williamsville branch by phone at +1 716-276-7902, or by email at NY0782_Keycenter@KeyBank.com. The fax number is +1 716-276-7919.
Which nearby banking options exist close to the KeyBank on Main St in Williamsville?
Nearby banking options include Evans Williamsville and Evans Bank, both offering financial services that customers might consider for convenience or comparison.
What are some dining options near KeyBank that I can visit before or after my appointment?
Close to KeyBank, you can enjoy meals at Steelbound Williamsville, a restaurant and bar, or try Latin American cuisine at Brioso for a diverse dining experience.
Are there any notable accommodations or hotels near the KeyBank location?
Yes, The Residences at the Mosey and The Mosey Buffalo Williamsville, Tapestry Collection by Hilton, are nearby accommodations where customers visiting from out of town can stay.
What online and mobile services does KeyBank provide for customers unable to visit the branch?
KeyBank offers online and mobile banking through their website Key.com and their mobile app, providing 24-hour access to accounts and financial products.
Is KeyBank in Williamsville a member of any financial associations or insured institutions?
Yes, KeyBank is a Member FDIC and an Equal Housing Lender, ensuring safety and compliance with federal regulations.