TD Bank

2.1
115 reviews

About

BankATMBusiness Banking Service
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Details

  • Drive-throughAvailable

Location

TD Bank
148-08 Cross Island Parkway, Whitestone, NY
11357, United States

Hours

Reviews

2.1
115 reviews
5 stars
25
4 stars
5
3 stars
3
2 stars
7
1 star
75
  • TP
    TP PARK
    1 day ago
    1.0
    There was a female bank teller who refused my request. I knew it was possible because I had done it before. I explained this to her, but she kept saying no. Another bank teller came over and helped me. Interestingly, that teller didn’t even know it was possible or that TD provides that service to customers. However, she didn’t even apologize for the inconvenience. She was very inexperienced and rude.
  • LJ
    lch service inc jeff
    Oct 19, 2025
    4.0
    Been improving
  • JT
    J Tool
    Sep 30, 2025
    1.0
    I can’t understand why this branch just can’t get it together! There’s always a long line with long wait times. I spent 20 minutes waiting for my turn until I decided to leave without doing my banking. Out of 3 tellers 2 were balancing out their registers and there were about 10 people on line. What kind of bad management is this? This is unacceptable
  • SE
    Shum elaine
    Jul 31, 2025
    1.0
    DO NOT SIGNUP FOR TD BANK. GO TO CHASE OR BANK OF AMERICA TD IS THE ABSOLUTE WORST. THE CUSTOMER SERVICE IN THIS BRANCH IS SO SLOW THEY COULDN’T EVEN WORK MCDONALDS DRIVE THRU.
  • JM
    Joan Mejia
    Jul 28, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had an excellent experience with Navean from my bank’s customer service team. When I called to report my debit card stolen, she was incredibly professional, compassionate, and efficient. She quickly understood the situation, canceled my stolen card immediately, and arranged for a new one to be mailed to my house without any delay. Navean made a stressful situation much easier with her friendly attitude and prompt assistance. I truly appreciate her help and dedication. Highly recommend her and the bank for their outstanding customer service!

Frequently Asked Questions About TD Bank

What are the TD Bank Whitestone branch's regular operating hours?

The regular operating hours are Monday to Wednesday 8:30 AM - 5:00 PM, Thursday and Friday 8:30 AM - 6:00 PM, Saturday 9:30 AM - 2:00 PM, and Sunday 11:00 AM - 2:00 PM.

Does the TD Bank Whitestone branch offer drive-through banking services and what are the hours?

Yes, drive-through banking is available Monday to Wednesday 8:30 AM - 5:00 PM, Thursday and Friday 8:30 AM - 6:00 PM, Saturday 9:30 AM - 2:00 PM, and Sunday 11:00 AM - 2:00 PM.