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At Ridgewood Savings Bank, Multiply the Good is more than our motto. It’s our mission. For over 100 years, we’ve made it our purpose to create a positive impact across New York City, Long Island, Westchester County and beyond.
Whether you’re building your savings, buying your first home, growing a business or planning for retirement, Ridgewood is your community-focused financial partner – delivering award-winning service, leading-edge technology and a full selection of accounts, loans and services.
Ridgewood Savings Bank 2.5/5
Their customer service is generally decent. Bankers tend to remember my name as well as my family. However I've encountered a major issue with their handling of check deposits that has been quite frustrating.
Checks that I thought were deposited months ago were, in fact, not deposited at all, leading to a lot of confusion and issues with my finances. This has happened more than once, which is troubling and raises concerns about their reliability.
On bank's mobile app, more specifically, the remote deposit feature, which allows you to take pictures of the front and back of checks for deposit, needs significant improvement. I’ve found that the checks I remotely deposit often don't go through, and there's no notification if a deposit is unsuccessful. This lack of feedback makes it difficult to trust that the app is handling my transactions correctly.
If Ridgewood Bank is going to respond to this review, I would like someone from upper-level management to respond with a direct phone number so that we can discuss this issue in detail.
MP
Mary Jo Pernetti
Aug 2, 2023
5.0
Sebrina J Tulloch and Maria Mo we’re so helpful! They worked quickly to fix a fraud alert in my account. Kind friendly service!
I’ve been going to this branch since I was a child. Highly recommend. !!!
TL
Tommy Lin
May 9, 2022
5.0
I was referred to this bank by a good friend of mine. As first I was a bit hesitate. I have never banked with a small community based bank before. I usually have accounts with Chase, BOA, HSBC, Citibank. When I first arrived I was greeted by Willis. He sat me down and explain to me all the benefits of opening an account at Ridgewood Saving Bank. One of the things he explained to me is that I can use my ATM cards at hundreds of MoneyPass location without a ATM surcharge fee. This was something I was not aware of. I found him to be a extremely professional and knowledge individual. I plan to refer more friends to open an account here. Just ask for Willis!
KF
Kevin Fuchs
Nov 3, 2017
5.0
Good bank
AS
Alison Snyder
Jun 28, 2017
3.0
Long lines at peak banking hours other times almost empty. Bank is in small shopping center with parking lot but it is hard to find a spot most of the time. Courteous helpful staff. .
Frequently Asked Questions About Ridgewood Savings Bank
Does the Ridgewood Savings Bank offer free coffee to customers?
Yes! We’re happy to offer complimentary coffee to our customers. Stop by our branch during normal banking hours, grab a cup, and enjoy while you take care of your banking needs.
Does Ridgewood Savings Bank provide notary services?
Yes, Ridgewood provides free notary service to customers during normal banking hours. Walk-ins are welcome, but we recommend calling ahead to ensure a notary is available when you visit.
How can I contact Ridgewood Savings Bank's Customer Care Center?
You can reach the Customer Care Center by calling (718) 240-4800. Our Customer Care Center is available Monday–Friday from 7:00 AM to 7:00 PM and Saturday–Sunday from 8:00 AM to 2:00 PM. You can also send secure messages through Online and Mobile Banking.
What is the routing number for Ridgewood Savings Bank?
The routing number for Ridgewood Savings Bank is 226071033.
What digital banking services are available at Ridgewood Savings Bank?
Ridgewood Savings Bank offers full digital banking capabilities, including Online Banking, the Ridgewood Mobile Banking App, Zelle®, transfers, Mobile Check Deposit, and Debit Card Controls. These tools allow you to manage your accounts, transfer funds, and monitor activity securely, anytime and anywhere.
Is Ridgewood Savings Bank involved in the local community?
Yes. Ridgewood Savings Bank is deeply rooted in the community, proudly supporting local schools, nonprofits, and neighborhood organizations through financial literacy programs and charitable initiatives.
Does the Ridgewood Savings Bank Whitestone, Queens branch offer safe deposit boxes
Yes, our Ridgewood Savings Bank Whitestone, Queens branch offers safe deposit boxes in a variety of sizes for storage of your valuables and important documents. Please visit or call the branch for availability and rental details.
Does the Ridgewood Savings Bank Whitestone, Queens branch have a coin counting machine?
Yes, our Ridgewood Savings Bank Whitestone, Queens branch offers a coin counting machine for customer use. It’s a convenient way to count and deposit your loose change. Stop by during regular business hours for assistance.
Is there parking at the Ridgewood Savings Bank Whitestone, Queens branch?
Yes! Our Ridgewood Savings Bank Whitestone, Queens branch provides customer parking, so it’s easy to stop by for quick banking or a longer visit.
What are the regular business hours for Ridgewood Savings Bank Whitestone, Queens branch?
The bank is open Monday to Wednesday and Friday from 8:30 AM to 5:00 PM, Thursday from 8:30 AM to 7:00 PM, and Saturday from 8:30 AM to 2:00 PM. It is closed on Sundays.
Is Ridgewood Savings Bank Whitestone branch open on holidays?
The branch is closed on November 11, November 27, December 25, and January 1. On November 26, December 24, and December 31 of 2025, it opens from 8:30 AM to 3:30 PM.
Does Ridgewood Savings Bank offer any amenities to customers visiting the branch?
Yes, the bank offers complimentary coffee to customers during normal banking hours.
Does Ridgewood Savings Bank provide notary services to customers?
Yes, free notary services are available to customers during normal banking hours. Walk-ins are welcome, but calling ahead to confirm a notary's availability is recommended.
How can customers contact Ridgewood Savings Bank's Customer Care Center?
You can reach the Customer Care Center at (718) 240-4800, available Monday–Friday from 7:00 AM to 7:00 PM and Saturday–Sunday from 8:00 AM to 2:00 PM. Secure messages can also be sent through Online and Mobile Banking.
What digital banking services does Ridgewood Savings Bank offer?
The bank provides full digital banking capabilities including Online Banking, Ridgewood Mobile Banking App, Zelle®, Mobile Check Deposit, Debit Card Controls, and supports Mobile Wallet options like Apple Pay and Google Pay, enabling secure account management anytime, anywhere.
Does the Ridgewood Savings Bank Whitestone branch have facilities for safe deposit boxes and coin counting?
Yes, the branch offers safe deposit boxes in various sizes and a coin counting machine for customer use during regular business hours.
Is parking available for customers at Ridgewood Savings Bank Whitestone branch?
Yes, convenient customer parking is available at the Whitestone branch to accommodate quick banking visits or longer appointments.
What nearby places of interest can customers visit before or after banking at Ridgewood Savings Bank Whitestone?
Customers can visit local spots like Dunkin' for coffee and donuts, Parsons Diner for classic American meals, or the Lowell School nearby if they are dropping off children. These nearby locations provide convenient options for refreshment or family activities around their banking visit.
How can nearby pharmacies benefit customers of Ridgewood Savings Bank in Whitestone?
Pharmacies such as Willets Pharmacy, Onpoint Family Center, and Raindew Pharmacy are close to the bank, offering convenient options for filling prescriptions or picking up health products before or after visiting the bank.
Are there any other financial institutions near Ridgewood Savings Bank Whitestone branch?
Yes, Citibank is located nearby, providing customers with additional banking and financial service options in the Whitestone area.