Ridgewood Savings Bank

4.6
26 reviews
Ridgewood Savings Bank | Count on us for a local banking experience built on time-honored values with modern solutions.

About

BankATMFinance CompanyOnline BankingBusiness Banking ServiceLoan AgencyMortgage ConsultantsFinancial PlannerRidgewood Savings Bank
At Ridgewood Savings Bank, Multiply the Good is more than our motto. It’s our mission. For over 100 years, we’ve made it our purpose to create a positive impact across New York City, Long Island, Westchester County and beyond. Whether you’re building your savings, buying your first home, growing a business or planning for retirement, Ridgewood is your community-focused financial partner – delivering award-winning service, leading-edge technology and a full selection of accounts, loans and services.

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Wheelchair accessible entranceAvailable

Location

Ridgewood Savings Bank
25-29 Parsons Blvd, Whitestone, NY
11354, United States

Hours

Reviews

4.6
26 reviews
5 stars
22
4 stars
1
3 stars
1
2 stars
1
1 star
1
  • JJ
    J
    May 9, 2024
    2.0
    Ridgewood Savings Bank 2.5/5 Their customer service is generally decent. Bankers tend to remember my name as well as my family. However I've encountered a major issue with their handling of check deposits that has been quite frustrating. Checks that I thought were deposited months ago were, in fact, not deposited at all, leading to a lot of confusion and issues with my finances. This has happened more than once, which is troubling and raises concerns about their reliability. On bank's mobile app, more specifically, the remote deposit feature, which allows you to take pictures of the front and back of checks for deposit, needs significant improvement. I’ve found that the checks I remotely deposit often don't go through, and there's no notification if a deposit is unsuccessful. This lack of feedback makes it difficult to trust that the app is handling my transactions correctly. If Ridgewood Bank is going to respond to this review, I would like someone from upper-level management to respond with a direct phone number so that we can discuss this issue in detail.
  • MP
    Mary Jo Pernetti
    Aug 2, 2023
    5.0
    Sebrina J Tulloch and Maria Mo we’re so helpful! They worked quickly to fix a fraud alert in my account. Kind friendly service! I’ve been going to this branch since I was a child. Highly recommend. !!!
  • TL
    Tommy Lin
    May 9, 2022
    5.0
    I was referred to this bank by a good friend of mine. As first I was a bit hesitate. I have never banked with a small community based bank before. I usually have accounts with Chase, BOA, HSBC, Citibank. When I first arrived I was greeted by Willis. He sat me down and explain to me all the benefits of opening an account at Ridgewood Saving Bank. One of the things he explained to me is that I can use my ATM cards at hundreds of MoneyPass location without a ATM surcharge fee. This was something I was not aware of. I found him to be a extremely professional and knowledge individual. I plan to refer more friends to open an account here. Just ask for Willis!
  • KF
    Kevin Fuchs
    Nov 3, 2017
    5.0
    Good bank
  • AS
    Alison Snyder
    Jun 28, 2017
    3.0
    Long lines at peak banking hours other times almost empty. Bank is in small shopping center with parking lot but it is hard to find a spot most of the time. Courteous helpful staff. .

Frequently Asked Questions About Ridgewood Savings Bank

Does the Ridgewood Savings Bank offer free coffee to customers?

Yes! We’re happy to offer complimentary coffee to our customers. Stop by our branch during normal banking hours, grab a cup, and enjoy while you take care of your banking needs.

Does Ridgewood Savings Bank provide notary services?

Yes, Ridgewood provides free notary service to customers during normal banking hours. Walk-ins are welcome, but we recommend calling ahead to ensure a notary is available when you visit.