Business Details
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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
2.4
20 reviews
5 stars
7
4 stars0
3 stars0
2 stars0
1 star
13
- RRRedliteDec 24, 20221.0Parked in the parking lot. Went in the building to get my Key Bank debit card. Came back 10 mins. later and was booted. The guy was rude and said I have a time limit as how long it takes as a customer to use the bank. Key Bank received an email and owes me $74.00 on Christmas Eve. I’m not recommending this bank to any future customers.
- DVD VendittelliOct 27, 20201.0The absolute worst customer service. Wait time on line is ridiculously long.
- JAJohn AvitableJun 11, 20201.035 minutes in the drive-thru and most of all your “bankers” shouldn’t be worried about lunch but getting the people’s business done. Place Is a joke. Seriously go to another one.
- SLSteve LJul 12, 20181.0I have been this branch twice, both time waited for about 10 minutes. The worst part is the staffs there seem to be unhappy to meet customers!
- NNNe NaApr 1, 20171.0Worst bank ever!!!! One they ask you if you want to be covered by over draft even if you say yes cover me. You still get hit with major over drafts! When you call they say you have to pay even if you have a contract. Second they call you JOB! Even if you tell them not to seriously they should be reported to the BETTER BUSINESS BURAL THIRD IF YOU CALL THEY DONT HELP IF YOU GO IN PERSON ITS EVEN WORST! JUST GO ANYWHERE ELSE
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank at 270 Martine Ave, White Plains, NY?
KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
Does KeyBank offer drive-through banking services and what are the drive-through hours?
Yes, KeyBank provides drive-through services Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.
Is KeyBank at this location open on public holidays?
KeyBank is closed on certain holidays including November 11, November 27, and December 25, 2025.
What services and products does KeyBank offer at this White Plains branch?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, online/mobile banking, safe deposit boxes, and investment services.
How can customers schedule an appointment at KeyBank in White Plains?
Customers can schedule an appointment via the online reservation link provided by KeyBank: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900459&fs=1&appointmentTypeGroupId=banking&ch=yext
What is the main phone number to contact KeyBank at 270 Martine Ave?
The main phone number for this KeyBank branch is +1 914-286-2770, with an alternate phone number available at +1 914-286-2789.
What nearby locations can customers visit before or after their visit to KeyBank in White Plains?
Customers can explore nearby spots such as the historic White Plains Masonic Lodge, the Masonic Temple, and the Starworks Music Studios for cultural and community activities.
Is there convenient public transportation near KeyBank's White Plains branch?
Yes, the Bee Line bus station servicing routes 3, 12, 13, and 62 at Westchester Ave/Paulding Ave is nearby, providing public transit options to visit the bank.
Are there parking facilities near KeyBank at 270 Martine Ave?
Yes, White Plains Parking-h is close by, offering convenient public parking options for customers visiting the KeyBank branch.
Does KeyBank provide online access to accounts and financial products?
Yes, KeyBank offers 24/7 account access and financial products through their website Key.com and mobile app.