Northwest Bank

3.3
11 reviews
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Business Details

1055 Union Rd, West Seneca, NY
14224, United States
(716) 809-9000
https://locations.northwest.bank/ny/west-seneca/1055-union-rd

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
1055 Union Rd, West Seneca, NY
14224, United States

Hours

Reviews

3.3
11 reviews
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  • AP
    Amy Pfister
    Jun 25, 2025
    5.0
    Jessica blessed my whole entire day by giving me a courtesy call in regards to some activity on my account. I’m so grateful for the hard-working people that work at Northwest savings bank that are helping others every day . - I thought I wasn’t able to log into my account and her patience and kindness. It was like magic.
  • JF
    J Farley
    Apr 6, 2021
    1.0
    I do not like giving bad reviews. We originally had Buffalo Savings Bank since 2008 or 9. It switched to NW. We’ve been married, I have taken care of our finances since before we were married. The online banking is atrocious. It keeps telling me I have the wrong password, locks me out, then tells me to change the password to then tell me I cannot use my previous one. Then when there is an issue with that, even though it’s a joint account, I have to verify that we are married. I don’t know how many times I’ve had to have my husband call to verify I am his wife. In other words, he repeats all the bank info I give him to verify I’m his wife, why? I have no clue because it’s a joint account. I switched to thumb print password and it was fine until it locked me out for wrong password. I called, gave them all of the information and they just said to go to the bank to re-verify everything. I called my husband at work and he’s aggravated that he has to do this again, so he asked me for my information because we are transferring to his credit union. If we go into a bank and we make a joint account, why does my husband have to keep verifying that I am his wife?
  • NP
    Nate P
    Aug 28, 2018
    4.0
    Northwest is a good local bank, this location in particular is one of the nicest in the area
  • AN
    Andrew Ned
    Apr 11, 2017
    3.0
    Ok, just OK. These folks need more locations
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Frequently Asked Questions About Northwest Bank

What are the standard business hours of Northwest Bank at 1055 Union Rd, West Seneca, NY?

Northwest Bank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

What are the drive-through hours for Northwest Bank in West Seneca?

The drive-through is available Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.