KeyBank

2.7
23 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
320 Orchard Park Rd, West Seneca, NY
14224, United States

Hours

Reviews

2.7
23 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
4
1 star
10
  • AC
    Abby Coleman
    Nov 15, 2025
    1.0
    I was in KeyBank well before they closed and was told I have to leave because they are closing soon and could not help me. Very rude man at the desk clearly just wanted to go home. I will not be opening an acct with them.
  • FF
    Fred
    Aug 10, 2025
    5.0
    Very good
  • CB
    Colleen Burke
    Feb 18, 2025
    2.0
    I’ve been calling non stop it rings once and goes to voicemail. Lazy lazy lazy. I just need to know if they have my debit card. I left in the atm before I went on vacation and I can’t get in touch with a human being to see if they have it. Unbelievable.
  • AN
    Andrew Ned
    Apr 11, 2017
    2.0
    This branch was amalgamated with First Niagara across the street. Busy and useless staff

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in West Seneca, NY?

KeyBank in West Seneca is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does KeyBank offer drive-through service, and what are its hours?

Yes, KeyBank offers drive-through banking Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.