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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.4
19 reviews
5 stars
9
4 stars
3
3 stars0
2 stars0
1 star
7
- KWKristina WSep 13, 20251.0They could of put they were remodeling today or let people know they were gonna be closed instead of saying they are open. A little ridiculous. It's called common courtesy
- BDB DOct 13, 20241.0ATM machines are consistently out of cash or broken. Final straw was being shorted $120 at the ATM.
- ALAaron LongJun 26, 20211.0Most predatory fees. Lowest interest rate. Mediocre customer service. Their app is always broken, extremely time consuming and most often you have to go to a brick and morter to unlock their services. Have to type in social security multiple times to unlock which means they dont really grasp cyber security very well. An app as poorly designed as this has to be a massive security risk. Worst financial institution I've ever heard of.
- ATAndre TaylorMay 14, 20215.0Went in when they opened at 9am took about 30mins to set up an account and loved it! Thanks so Much Lisa!
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in West Seneca?
KeyBank in West Seneca is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Does KeyBank offer drive-through banking services?
Yes, KeyBank provides drive-through services from 9:00 AM to 4:00 PM Monday through Thursday, 9:00 AM to 5:00 PM on Friday, and 9:00 AM to 12:00 PM on Saturday. It is closed on Sundays.
Are there any holidays when KeyBank is closed?
Yes, KeyBank is closed on November 11, 2025, November 27, 2025, and December 25, 2025.
What financial products and services does KeyBank offer at this location?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, and investment products at this location.
Can I schedule an appointment at the West Seneca KeyBank branch?
Yes, you can schedule an appointment online through KeyBank's reservation system to book a banking appointment at this branch.
Does KeyBank provide online and mobile banking services?
Yes, KeyBank offers online and mobile banking platforms, including a website and mobile app for 24/7 account access and financial services.
What languages are spoken at the KeyBank West Seneca branch?
English is the language spoken at the KeyBank West Seneca branch.
What nearby food options are available around KeyBank West Seneca?
Nearby food options include Dunkin' for coffee and donuts, Asian Star Restaurant offering Chinese and Thai cuisine, McDonald's for fast food, and Baskin-Robbins for ice cream and frozen yogurt. These are convenient for grabbing a meal or snack before or after your visit to KeyBank.
Are there other essential services close to KeyBank in West Seneca?
Yes, nearby essential services include Buffalo Optical for eye care, Rite Aid pharmacy, and Western Union for money transfer services, all within easy reach of the bank branch.
Can I access other banking ATMs near KeyBank in West Seneca?
Yes, in addition to KeyBank's ATMs, there is a Bank of America ATM nearby for your convenience.