KeyBank

3.4
19 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
4050 Seneca St, West Seneca, NY
14224, United States

Hours

Reviews

3.4
19 reviews
5 stars
9
4 stars
3
3 stars
0
2 stars
0
1 star
7
  • KW
    Kristina W
    Sep 13, 2025
    1.0
    They could of put they were remodeling today or let people know they were gonna be closed instead of saying they are open. A little ridiculous. It's called common courtesy
  • BD
    B D
    Oct 13, 2024
    1.0
    ATM machines are consistently out of cash or broken. Final straw was being shorted $120 at the ATM.
  • EZ
    E Z
    Sep 28, 2020
    1.0
    IGNORANT AND HORRIBLE CUSTOMER SERVICE. NEVER HAS A MANAGER ON SITE. ON A MONDAY YOU HAVE NO BANK MANAGER?? OVER 45 MIN ON CALL WAITING AND HAD TO CALL BANK 5 TIMES THEY LIKE TO NOT ANSWER THE PHONE. THIS BANK IS HORRIBLE
  • KC
    Kaytie Craigmyle
    Oct 20, 2017
    4.0
    We have always received excellent service from your employees. However, the man who sweeps your parking lot at night needs to be taught ATM etiquette. We pulled up to make a cash deposit and he decided he needed to sweep right next to our car and stare in the window at us. Then he proceeded to walk around to the back of the car still staring at us. It's creepy and does not make me feel secure in making a deposit at the ATM.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in West Seneca?

KeyBank in West Seneca is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.

Does KeyBank offer drive-through banking services?

Yes, KeyBank provides drive-through services from 9:00 AM to 4:00 PM Monday through Thursday, 9:00 AM to 5:00 PM on Friday, and 9:00 AM to 12:00 PM on Saturday. It is closed on Sundays.