Trustco Bank

4.0
16 reviews

About

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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
3690 NY Route 43, West Sand Lake, NY
12196, United States

Hours

Reviews

4.0
16 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • AR
    Ashley Rose
    Dec 22, 2025
    5.0
    I had some doubts about opening a checking account, and Micky helped clear everything up. I’m definitely going to open an account at Trustco. The West Sand Lake team was very welcoming and friendly!
  • VJ
    Valarie Jeffers
    Dec 19, 2025
    5.0
    The West Sand Lake branch has always had a "hometown" feel because all of the people there are kind and caring. I recently did business with one of the new managers there, Zac Ripple. He was very knowledgeable, caring and helpful, even though it was nearing the end of the business day. He handled the paperwork required for me to establish new accounts swiftly and accurately. I also appreciate how the teller, Christian works so well not only with all the customers but also with the managers. He really cares too.
  • KL
    Katie Lembo
    Dec 15, 2025
    5.0
    For this branch being in such a small town area, it has a lot of heart. The management team really takes the time to get to know their customers and works hard to do right by them, whether they have $10 in accounts or $10 million. It’s hard to find banks that prioritize the human over their wallet, but they definitely do a wonderful job of that here. Whenever we have a need to finance or loan, we will be coming here.
  • WV
    WILLIAM VAN VECHTEN
    Nov 15, 2025
    5.0
    My wife and I came into the bank and we were greeted by Micky. He took the time to go over opening up a new account that fits our needs. It’s was a pleasure meeting him and we will be bringing our business there.
  • AK
    A. K.
    Nov 14, 2025
    5.0
    When I found out Micky from East Greenbush was at this location I was enthralled! He helped me so much today with better understanding my account and my future options! When I am ready to get pre approved I will work with him! Thank you to Micky and team.

Frequently Asked Questions About Trustco Bank

What are the regular lobby hours for Trustco Bank in West Sand Lake?

Trustco Bank's lobby is open Monday, Wednesday from 9:00 AM to 5:00 PM, Tuesday from 9:00 AM to 3:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.

When is the drive-thru service available at this Trustco Bank branch?

The drive-thru is open during branch hours: Monday, Wednesday 9:00 AM - 5:00 PM; Tuesday 9:00 AM - 3:00 PM; Thursday, Friday 9:00 AM - 6:00 PM; Saturday 9:00 AM - 1:00 PM; closed Sundays.