Trustco Bank

3.5
11 reviews

About

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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
3690 NY Route 43, West Sand Lake, NY
12196, United States

Hours

Reviews

3.5
11 reviews
5 stars
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0
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0
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1 star
4
  • WV
    WILLIAM VAN VECHTEN
    Nov 15, 2025
    5.0
    My wife and I came into the bank and we were greeted by Micky. He took the time to go over opening up a new account that fits our needs. It’s was a pleasure meeting him and we will be bringing our business there.
  • AK
    A. K.
    Nov 14, 2025
    5.0
    When I found out Micky from East Greenbush was at this location I was enthralled! He helped me so much today with better understanding my account and my future options! When I am ready to get pre approved I will work with him! Thank you to Micky and team.
  • DP
    Derek Phillips
    Nov 14, 2025
    1.0
    The manager was rude and would not help me. I had waited over a week he said for a phone call. It’s an account not dna. He has no idea what he is doing. If you have account you should think twice about this place.
  • JE
    Jamie Empie
    May 27, 2025
    5.0
    The tellers were knowledgeable on products and helped me decide what I was looking for before sitting at the desk. Once at the desk I had a very pleasant experience in opening a new account.

Frequently Asked Questions About Trustco Bank

What are the regular lobby hours for Trustco Bank in West Sand Lake?

Trustco Bank's lobby is open Monday, Wednesday from 9:00 AM to 5:00 PM, Tuesday from 9:00 AM to 3:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.

When is the drive-thru service available at this Trustco Bank branch?

The drive-thru is open during branch hours: Monday, Wednesday 9:00 AM - 5:00 PM; Tuesday 9:00 AM - 3:00 PM; Thursday, Friday 9:00 AM - 6:00 PM; Saturday 9:00 AM - 1:00 PM; closed Sundays.