Capital One Bank

2.5
54 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
611 Hempstead Tpke, West Hempstead, NY
11552, United States

Hours

Reviews

2.5
54 reviews
5 stars
14
4 stars
5
3 stars
4
2 stars
3
1 star
28
  • CP
    Chris Postol
    Nov 5, 2025
    1.0
    there was fraud on my credit card in another country when I was in USA and im still being charged for a purchase I did not authorize or make. I literally cant be in two places at once
  • DR
    D R
    Sep 24, 2025
    1.0
    Today it took me 40 minutes just to withdraw my own money at this branch. The customer service was poor, and I was given no clear explanation for the delay. When it comes to depositing money, there are never any issues, but withdrawing should not be this difficult. This branch really needs to improve its customer service and communication.
  • OC
    Oscar Armando Carranza Campos
    Jul 7, 2025
    4.0
    Se tardan mucho en atender
  • EE
    exploring
    Jun 20, 2025
    1.0
    I called 11:01am June 20th, to get information regarding opening a business account online. I asked her a question and her reply was “I don’t know”. Then i asked her name and she hung up on me. So unprofessional.
  • MN
    marie noel
    Jun 19, 2025
    3.0
    Waiting line is quick. Staffs are not friendly at all

Frequently Asked Questions About Capital One Bank

What are the regular branch hours for Capital One Bank in West Hempstead?

Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

When is the drive-through service available at this Capital One Bank location?

The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.