At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
What languages are available at Citizens ATMs?
Citizens ATMs offer English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean, depending on the location.
Can I withdraw different denominations from Citizens ATMs?
Yes, Citizens ATMs offer bills in denominations of 5, 10, 20, and 100 dollars, varying by location.
Are card and phone tap transactions accepted at Citizens ATMs?
Most branch and Citizens Owned ATMs support card tap, and phone tap is available using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience at Citizens?
You can set preferences for language, receipt options including e-Receipts, and Fast Cash at most branch and Citizens Owned ATMs to streamline transactions.
Can I deposit cash and checks at Citizens ATMs?
Cash and check deposits are accepted at Full Service Citizens ATMs; check specific locations for availability.
Are Citizens ATMs available 24/7?
Most Citizens ATMs are accessible 24/7. However, those located in stores or venues operate during those locations' hours.
Does Citizens offer Video Tellers at their ATMs?
Yes, you can connect with a live teller for assistance, and virtual assistants are available at select locations.
Is the Citizens ATM at 515 19th Street wheelchair accessible?
Yes, it has a wheelchair-accessible entrance, seating, and hearing loop for customers with accessibility needs.
What nearby places can I visit before or after using the Citizens ATM at PRICE CHOPPER?
Nearby you can visit Price Chopper Supermarkets for groceries, Redbox kiosks for movie rentals, or stop by Western Union for money transfer services.
How can nearby services like pharmacies or salons complement my visit to the Citizens ATM at 515 19th Street?
You can conveniently visit nearby pharmacies such as Watervliet Pharmacy or beauty salons like Soul Beautiful A Natural Hair Salon to manage errands in one trip.
Are there community or recreational spots near the Citizens ATM where I can spend time?
Yes, the Troy Bowling Association offers recreational activities nearby, and places like Albany Sarang Korean Church provide community services.