KeyBank

3.3
6 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
1555 Route 9, Wappingers Falls, NY
12590, United States

Hours

Reviews

3.3
6 reviews
5 stars
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1 star
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  • JN
    Jet Nandez
    Nov 13, 2023
    5.0
    Excellent customer service. Was looking to open a business account and was able to just walk in and get everything done right away. Kudos to Zuzana Cepko and her professionalism and courtesy.
  • WL
    WILL LUIS
    Sep 20, 2023
    1.0
    This KeyBank is very disrespectful I called and they said they would put me on hold for a minute then they hung up and didn’t pick up again, and I asked to speak with a manager and she said she was the manager, you guys need training on how to deal with customers, you get 3 dumbs down from me!!
  • DP
    dawn petrocine
    Oct 5, 2021
    5.0
    Saturday is 1pm closing. Please change.
  • EA
    Elena Antonets
    May 13, 2020
    1.0
    I would like to share my disappointing experience with KeyBank located on 1555 Route 9 Wappingers Falls. On March 25th I had closed my deposit account. I was informed that I will receive my deposit shortly. After month of waiting I scheduled an appointment for three times. Each of my visits I was refused to be supported by bank personnel. Excuses were that person with whom I have my appointment is not present. In total I had schedule seven appointments during last 2.5 months. On my last visits I faced unprofessional behavior from Zuzana Cepko. She was trying to hide from me. She made a lot of mistakes with documents and had show zero respect to the bank client. Think twice before became a client in this bank. You'll spend a lot of your time to figure out where the mistake was made.
  • JT
    James Turner
    Jul 28, 2017
    3.0
    Decent service. Good for the area. If you travel outside of New York you will have problems finding branches and ATMs.

Frequently Asked Questions About KeyBank

What are the regular operating hours for KeyBank in Wappingers Falls?

KeyBank in Wappingers Falls is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does KeyBank offer drive-through banking services and what are the hours for those?

Yes, KeyBank offers drive-through banking services. The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.