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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Excellent customer service. Was looking to open a business account and was able to just walk in and get everything done right away. Kudos to Zuzana Cepko and her professionalism and courtesy.
WL
WILL LUIS
Sep 20, 2023
1.0
This KeyBank is very disrespectful I called and they said they would put me on hold for a minute then they hung up and didn’t pick up again, and I asked to speak with a manager and she said she was the manager, you guys need training on how to deal with customers, you get 3 dumbs down from me!!
DP
dawn petrocine
Oct 5, 2021
5.0
Saturday is 1pm closing. Please change.
EA
Elena Antonets
May 13, 2020
1.0
I would like to share my disappointing experience with KeyBank located on 1555 Route 9 Wappingers Falls. On March 25th I had closed my deposit account. I was informed that I will receive my deposit shortly. After month of waiting I scheduled an appointment for three times. Each of my visits I was refused to be supported by bank personnel. Excuses were that person with whom I have my appointment is not present. In total I had schedule seven appointments during last 2.5 months. On my last visits I faced unprofessional behavior from Zuzana Cepko. She was trying to hide from me. She made a lot of mistakes with documents and had show zero respect to the bank client. Think twice before became a client in this bank. You'll spend a lot of your time to figure out where the mistake was made.
JT
James Turner
Jul 28, 2017
3.0
Decent service. Good for the area. If you travel outside of New York you will have problems finding branches and ATMs.
What are the regular operating hours for KeyBank in Wappingers Falls?
KeyBank in Wappingers Falls is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does KeyBank offer drive-through banking services and what are the hours for those?
Yes, KeyBank offers drive-through banking services. The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is KeyBank open on public holidays?
KeyBank in Wappingers Falls is closed on the following 2025 holidays: November 11, November 27, and December 25.
What financial products does KeyBank provide?
KeyBank offers products such as checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
What services are available at the KeyBank Wappingers Falls branch?
Services include ATMs, online and mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
How can I schedule an appointment at KeyBank Wappingers Falls?
You can schedule an appointment by visiting the online reservation URL provided by KeyBank, which allows for easy booking of banking appointments.
What is the physical address and contact information for KeyBank in Wappingers Falls?
The address is 1555 Route 9, Wappingers Falls, NY 12590, USA. The main phone number is +1 845-297-3781, and the alternate phone and fax number is +1 845-297-3782.
Which nearby coffee shop can I visit near KeyBank for a quick break?
Starbucks is located near KeyBank and is a convenient spot for customers to enjoy coffee or a snack before or after banking visits.
Are there any nearby mobile phone stores around KeyBank Wappingers Falls?
Yes, nearby mobile phone stores include The Customer Center, Sprint Store, and T-Mobile, which customers can visit for telecommunications needs.
Where can I find dining options close to KeyBank in Wappingers Falls?
Nearby dining options include Kodomo Asian Bistro, Ichiddo Ramen, Daawat Restaurant, Mix N Mac- Mac N Cheese, and Longobardi's Restaurant & Pizzeria, offering a variety of cuisines for your convenience.