KeyBank

2.2
9 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
3 Maple Rd, Voorheesville, NY
12186, United States

Hours

Reviews

2.2
9 reviews
5 stars
2
4 stars
1
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0
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0
1 star
6
  • SC
    Susan Candiloro
    Aug 15, 2025
    1.0
    Terrible customer service. Every time I go here I wait in line several minutes, there are always several customers in line and the tellers seem to be taking their time and unaware of the line. I have spent the past 4 weeks trying to establish a trust account and their communication is terrible, they told me it would be a few days and it has been 4 weeks. They don't answer the phone, don't return my calls, and when I am able to talk to them, tell me they have no way of checking on the status of my account. Save yourself an exercise in frustration and futility and take your business elsewhere.
  • SD
    S Derhammer
    Jul 3, 2024
    5.0
    This branch has always been friendly and great to work with.
  • AR
    Advanced Auto Repair
    Apr 4, 2024
    1.0
    Had a problem discussed it with the branch manager. Never received a return call. Called four more times in 10 days left messages was assured I would receive a call. Still never received a call to this day. I finally resolved the problem myself. Total lack of respect for a lifelong personal and business key Bank customer.
  • DF
    DaNON Flasher
    Aug 3, 2019
    4.0
    Quiet out of the way bank
  • RS
    Richard Sweet
    Jun 28, 2017
    1.0
    This place is a joke.

Frequently Asked Questions About KeyBank

What are KeyBank's regular business hours in Voorheesville, NY?

KeyBank in Voorheesville is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Does KeyBank Voorheesville offer drive-through banking services?

Yes, KeyBank Voorheesville has drive-through service available Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday until 5:00 PM.