Flagstar Bank

2.4
19 reviews

About

Bank
Flagstar Bank in Valley Stream, NY brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

Flagstar Bank
75 N. Central Avenue, Valley Stream, NY
11580, United States

Hours

Reviews

2.4
19 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 star
12
  • PC
    Patrese Creary
    Mar 22, 2025
    5.0
    I’ve been banking with this bank for years when I walk through the doors the staff always greets me by my name, an the service is fast quick and easy for me I have not one bad complaint or review!
  • MM
    mike mendez
    Feb 18, 2024
    1.0
    We used their financial advisor Peter and experienced a terrible situation with him concerning outright lies concerning payments that he said he confirmed and were in the mail. He had my wife waiting by the mailbox for a check From November to February he continued to lie to us EVERY WEEK telling us the check is in the mail. We contacted AIG and they wouldn't even speak to us about our OWN MONEY. They would only speak to the financial advisor Peter. So on top on this unscrupulous financial adviser the company that he chose to invest our money would not even speak to us they wouldn't even confirm we have money there. DO NOT USE THIS FINANCIAL ADVISOR AND DO NOT INVEST ANY MONEY WITH AIG. Both these institutions along with their so called financial advisor Peter should NOT BE TRUSTED WITH YOUR MONEY. This drama this guy caused is unreal and on top of it all he did the paperwork incorrectly. I requested his supervisor several times and never got a call. I'm going after his license so he cannot do this to anyone else but posting this in the interim to let EVERYONE KNOW DO NOT USE THIS INSTITUTION OR THEIR ADVISOR PETER UNLESS YOU WANT TO HAVE YOUR MONEY TIED UP AND HAVE NO ACCESS TO IT with lots of stories and drama. IN THE TIME I WAS DEALING WITH THIS THE BANK CHANGED THE NAMES 2 TIMES . DO NOT TRUST THIS PLACE WITH YOUR MONEY...TERRRRRRIBBBLLLEEEE!!!
  • IZ
    Iz Zy
    Oct 2, 2021
    1.0
    They deserve 0 stars. Terrible branch that has no idea what they are doing. The branch manager is extremely rude and they give you false information due to lack of knowledge. Double check with customer service or another branch when given information by them.

Frequently Asked Questions About Flagstar Bank

What are the regular business hours for Flagstar Bank in Valley Stream?

Flagstar Bank in Valley Stream is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.

Does Flagstar Bank offer drive-through service and what are its hours?

Yes, Flagstar Bank offers drive-through service Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on weekends for drive-through.