Business Details
About
BankATM
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the regular business hours for the Citizens branch in Utica Downtown?
The Citizens branch in Utica Downtown is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Are there any holiday closures at this Citizens branch?
Yes, the branch is closed on November 11, November 27, and December 25, 2025. On December 24, 2025, it operates with reduced hours from 9:00 AM to 2:00 PM.
Where is the Citizens branch located in Utica?
The branch is located at 90 North Genesee St, Utica, NY 13502, in the Utica Downtown area.
Does this Citizens branch provide ATM services?
Yes, this Citizens branch is categorized as a bank and ATM location, offering ATM services to its customers.
How can I schedule an appointment or consultation at this Citizens branch?
You can schedule an appointment online at https://www.citizensprecheckup.com/SelfSchedule/BranchSelection.aspx?src=yextbranchgmblocal to visit the Citizens branch in Utica Downtown.
What financial services does Citizens offer at this location?
Citizens offers services including home buying guidance, college payment assistance, retirement savings, smart debt management, and general banking support through branches, ATMs, mobile app, and contact center.
Which nearby dining options are available close to the Citizens bank branch?
Nearby dining options include Tai Chi Bubble Tea, Hoopla! Frozen Yogurt, Wingstop, Moe's Southwest Grill, Babe's at Harbor Point, Dunkin', Baskin-Robbins, Starbucks, Taco Bell, KFC, Nicky Doodles, and Roosters, offering a variety of cuisines from Mexican to fast food and coffee shops.
Are there any nearby hotels for visitors planning to visit the Citizens branch?
Yes, visitors can find nearby accommodations at Fairfield by Marriott Inn & Suites Utica, Fairfield Inn & Suites by Marriott, and Home2 Suites by Hilton Utica, all within proximity to the Citizens branch.
What nearby amenities can customers access before or after visiting the Citizens bank branch?
Customers can visit nearby places like the Bogie Night Club for nightlife, Confidata for shredding services, TriState Industrial Laundries for laundry needs, and Fisher Auto Parts for automotive service and supplies.
How can I contact the Citizens branch in Utica Downtown?
You can contact the branch by phone at +1 315-797-2150 or visit their website at https://locations.citizensbank.com/ny/utica/90-north-genesee-st.html for more information.