I really like this bank. They are very nice and always helpful.
TY
thatsme yolo
Jul 7, 2025
2.0
Was directed more then 6 times in the span of 20min by the same 2 women to use the machine ATM when in the past the atm has made me wait for over 24 hrs for my money. And I also just don't like it and have a certain way of doing things. I was also completely fine and aware of the fact I had to wait of the physical teller. I wish the location on herkimer road would understand this and also understand that some people may just want to do things a specific way.
MT
Michelle Teklits
Jan 7, 2025
1.0
I can’t believe how bad AmeriCU is now. The number of times I made a purchase only to have it come out of my account weeks later and run me a ridiculous overdraft fee is at this point laughable. The customer service is a joke and it’s almost as if they have no consideration for their clients. They used to be good. Now, after about 15 years, I think it’s time to find a new financial institution.
SN
Steven N
Apr 22, 2022
1.0
Do yourself a huge favor and don’t bring any of your business here. I’ve never experienced worse customer service in my life. They will tell you one thing and then do the complete opposite. They will lie and connive to tell you what you want to hear without providing any of the services they tell you they would provide . Bunch of liars and thieves.
LC
Lori Coppola (Creativemakeup-ByLori)
Sep 14, 2017
5.0
Very Friendly had Everything I was looking for in a Bank Large enough for all your Needs yet Small enough Never to forget your First Name!!!
Frequently Asked Questions About AmeriCU Credit Union
What are the regular business hours of AmeriCU Credit Union?
AmeriCU Credit Union is open Monday to Thursday from 9AM to 4PM, and on Friday from 9AM to 5PM. It is closed on Saturdays and Sundays.
When are the teller and membership services available at AmeriCU Credit Union?
Teller and membership services are available Monday through Thursday from 9AM to 4PM, and on Friday from 9AM to 5PM.
What are the drive-thru hours at AmeriCU Credit Union?
The drive-thru is open Monday to Friday from 12PM to 5PM, and on Saturday from 9AM to 12PM. It is closed on Sundays.
Are there any special holiday hours for AmeriCU Credit Union?
Yes, AmeriCU Credit Union is closed on November 11, November 27, December 25, and January 1. On December 24 and December 31, it is open from 9AM to 1PM.
Where is AmeriCU Credit Union located?
AmeriCU Credit Union is located at 401 Herkimer Road, Utica, NY 13502, USA.
How can I contact AmeriCU Credit Union by phone?
You can contact AmeriCU Credit Union at +1 800-388-2000.
What types of services does AmeriCU Credit Union provide?
AmeriCU Credit Union offers banking, credit union services, savings and loan options, insurance agency services, and business banking.
What restaurants are nearby AmeriCU Credit Union if I want to grab a meal before or after my visit?
Near AmeriCU Credit Union, you can visit Charlie's Pizza, Mayflower Chinese Restaurant, It's A Utica Thing Italian Restaurant, and Burger King for a variety of meal options.
Are there convenient ATMs or money transfer services near AmeriCU Credit Union?
Yes, The Exchange Network ATMs, LibertyX Bitcoin ATM, and Western Union money transfer services are located nearby for your convenience.
What other community services and shops can customers find near AmeriCU Credit Union?
Nearby you can find American Legion community services, Upper 90 Solutions IT service, Rite Aid drugstore, Walgreens pharmacy, and CosmoProf beauty supply.