I had an amazing experience with Americu North Utica. Jeana Manolescu was not just friendly, knowledgeable, and efficient. She went above and beyond to ensure that my questions and concerns were answered before I made my decision. She made the entire process smooth and stess-free.
I definitely recommend her to anyone who is looking into vehicle financing.
DM
Dave Metzgar
6 days ago
5.0
Over the past couple years, Jeana Manolescu has helped us with many complicated financial matters involving investments, IRAs, CDs, and establishing new accounts for our Living Trust. Her attention to details, financial knowledge, and outstanding customer service to all our needs and requests was exceptional! We simply could not have done it without Jeana's support and assistance. Jeana is a true asset for AmeriCU and we know that any member who has the opportunity to receive Jeana's assistance will see what great customer service she provides. Thank you Jeana!
RZ
Richard Zysk
Jan 1, 2026
5.0
Jeana Manolescu
North Utica americu
For over at least 15 years myself and my family have had the pleasure going thru Jeana. She's been absolutely amazing to us and we 100% have never had someone that goes out of the way to help us. I would highly recommend seeing her whenever you can. Thank you Jeana for all you have done for us and Americu thru all these years. Your are very much appreciated.
JS
Jason Sharp
Dec 19, 2025
1.0
I hate this branch of AmeriCU more than words can say. A while back I made a cash deposit and they shorted me $100.00. Do you think they did anything to fix that? Nope! My loss bank gets to keep my money because their draw “Wasn’t over” my daughter was right with me when I made the deposit and knows what I put in. But bank says I was wrong. Tonight trying to deposit two checks. Lady said use the ATM. Well the ATM won’t read the checks. Lady again says use ATM. Well dumb lady it doesn’t work! This is the rudest branch of all the AmeriCu locations and where you relocated the branch is absolutely stupid! No parking. I hate this damn bank!
MR
Mike Romano
Dec 19, 2025
5.0
This review is for Jeanna Manolescu at north utica americu.
Jeanna has been the most competent advisor i have ever worked with in over 40 years i have been with americu...i consider her an expert at her job...I have complete confidence in what she tells me on my many transactions. When she tells you how to proceed on your banking transactions they always come out as i expect them to be. The emails and phone calls are always prompt and the advice she provides are spot on. I have referred relatives and others to americu based on how she interacted with me. Have gotten many thanks to me on my advice to bank at americu. She is easy to talk to, friendly, knows her job, and she is a huge asset to Americu. I give her 5 stars...Mike Romano
Frequently Asked Questions About AmeriCU Credit Union
What are the regular business hours of AmeriCU Credit Union?
AmeriCU Credit Union is open Monday to Thursday from 9AM to 4PM, and on Friday from 9AM to 5PM. It is closed on Saturdays and Sundays.
When are the teller and membership services available at AmeriCU Credit Union?
Teller and membership services are available Monday through Thursday from 9AM to 4PM, and on Friday from 9AM to 5PM.
What are the drive-thru hours at AmeriCU Credit Union?
The drive-thru is open Monday to Friday from 12PM to 5PM, and on Saturday from 9AM to 12PM. It is closed on Sundays.
Are there any special holiday hours for AmeriCU Credit Union?
Yes, AmeriCU Credit Union is closed on November 11, November 27, December 25, and January 1. On December 24 and December 31, it is open from 9AM to 1PM.
Where is AmeriCU Credit Union located?
AmeriCU Credit Union is located at 401 Herkimer Road, Utica, NY 13502, USA.
How can I contact AmeriCU Credit Union by phone?
You can contact AmeriCU Credit Union at +1 800-388-2000.
What types of services does AmeriCU Credit Union provide?
AmeriCU Credit Union offers banking, credit union services, savings and loan options, insurance agency services, and business banking.
What restaurants are nearby AmeriCU Credit Union if I want to grab a meal before or after my visit?
Near AmeriCU Credit Union, you can visit Charlie's Pizza, Mayflower Chinese Restaurant, It's A Utica Thing Italian Restaurant, and Burger King for a variety of meal options.
Are there convenient ATMs or money transfer services near AmeriCU Credit Union?
Yes, The Exchange Network ATMs, LibertyX Bitcoin ATM, and Western Union money transfer services are located nearby for your convenience.
What other community services and shops can customers find near AmeriCU Credit Union?
Nearby you can find American Legion community services, Upper 90 Solutions IT service, Rite Aid drugstore, Walgreens pharmacy, and CosmoProf beauty supply.