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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
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- Requires appointmentNot available
Location
Hours
Reviews
4.6
49 reviews
5 stars
42
4 stars
1
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1 star
4
- DGDiJJ_MOBODYY G3 days ago5.0Syed Murtaza handled my Notery Affairs and was very professional fast and efficient! Thanks again Trustco Bank
- JBJeff Butterfield4 days ago5.0The tellers at the Troy Trustco branch, Mina and Mark, are always very efficient, friendly and helpful with all of my banking needs. I’ve been conducting my financial affairs with Trustco bank for over 30 years, and will continue to do so when I move to Florida, by the end of 2028! 👏. Thank you for all of your help!
- BFBill Film5 days ago5.0Mina is awesome. They alway remember who I am which is rare in these times. Highly recommend Trustco and their great CD rates.
- LCLonnie ChuDec 31, 20255.0The manager Syed Murtaza was extremely helpful as he helped us with several complex documents. He is careful and methodical and caught an error that he allowed me to correct and then he printed the new version. This saved us having to come back. We could not be more pleased with our experience at Trustco Bank today.
- DGDianna GravelDec 30, 20255.0Well cared for . Very caring . Gave great information to help me improve my credit and move forward with my $ savings plan. Thank you so much . Syed .A murtaza
Frequently Asked Questions About Trustco Bank
What are the regular banking hours at Trustco Bank Troy branch?
The Troy branch of Trustco Bank is open Monday, Wednesday from 9:00 AM to 5:00 PM, Tuesday from 9:00 AM to 3:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Trustco Bank offer drive-thru services and what are the hours?
Yes, Trustco Bank in Troy has drive-thru services during branch hours, operating Monday, Wednesday 9:00 AM to 5:00 PM, Tuesday 9:00 AM to 3:00 PM, Thursday and Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM. The drive-thru is closed on Sundays.
Is Trustco Bank Troy branch open on major holidays?
Trustco Bank Troy branch is closed on major holidays including November 11, November 27, and December 25, 2025.
What types of loans and financial services does Trustco Bank offer?
Trustco Bank offers a variety of financial products including first mortgages, home equity loans, mortgages, and home town checking accounts. They also provide financial planning, mortgage financing, investment services, and estate planning.
How can I access Trustco Bank services if I'm unable to visit a branch?
You can access Trustco Bank's services through their website or mobile apps available for Android and iOS devices, allowing you to manage your accounts remotely.
Where is Trustco Bank Troy branch located?
Trustco Bank Troy branch is located at 1700 5th Ave, Troy, NY 12180, USA.
Are appointments required to visit Trustco Bank in Troy?
No, Trustco Bank does not require appointments for visits to their Troy branch.
What nearby services might I find close to Trustco Bank Troy branch?
Nearby the Trustco Bank Troy branch, you can find services such as Nelly's Daycare for childcare, Troy City Court for legal matters, and Angela's Bridal for formal wear.
What dining options are available near Trustco Bank at Troy?
Near Trustco Bank in Troy, you can enjoy dining at restaurants including Hibachi Station, Nighthawks (a burger restaurant), and Bard & Baker Board Game Cafe, which offers a cafe and smoothie bar atmosphere.
Which local entertainment and wellness spots are close to Trustco Bank in Troy?
Close to Trustco Bank in Troy are Proctor’s Theater for arts and entertainment, The White Sands Massage for massage therapy, and several beauty salons and spas such as Vibe and Spa Broadway At.