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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
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- Requires appointmentNot available
Location
Hours
Reviews
4.4
31 reviews
5 stars
25
4 stars0
3 stars
2
2 stars0
1 star
4
- JFJim FordNov 13, 20255.0Both Syed A Murtaza and Alexander Bresnick at the Troy branch have been extremely helpful during a time of significant change within my life. They have made the transition much easier and I appreciate their continuing support.
- MBMichael BelhumeurOct 27, 20255.0Alexander has been amazing with helping me get set up for a home loan. He made it very feel very easy and simple to understand! Would highly recommend.
- IHIlan HalfiOct 11, 20255.0My wife and I had an awesome experience with Trustco. From the very first phone call we made to speak with a loan officer for our mortgage, we felt listened to and taken care of. Alex Bresnick was our loan officer and was consistently attentive, patient, knowledgeable, friendly, and timely. I asked dozens of questions throughout the process and every single one was answered to our satisfaction. Trustco was able to offer us the best rates we could find, and closing costs were very reasonable. We would recommend Alex and Trustco to anyone shopping around for a lender.
- MMMunifa MuhammadSep 18, 20255.0It was a million dollar experience. Mr. Alexander was awesome sauce. Clean, great atmosphere. I would recommend this bank to anyone. 5star rating. Excellent customer service.
- KGKathy GelaSep 16, 20255.0Alexander was very knowledgeable, he was able to answer all my questions. He responded promptly when i left a voice message and was courteous and respectful.
Frequently Asked Questions About Trustco Bank
What are the regular banking hours at Trustco Bank Troy branch?
The Troy branch of Trustco Bank is open Monday, Wednesday from 9:00 AM to 5:00 PM, Tuesday from 9:00 AM to 3:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Trustco Bank offer drive-thru services and what are the hours?
Yes, Trustco Bank in Troy has drive-thru services during branch hours, operating Monday, Wednesday 9:00 AM to 5:00 PM, Tuesday 9:00 AM to 3:00 PM, Thursday and Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM. The drive-thru is closed on Sundays.
Is Trustco Bank Troy branch open on major holidays?
Trustco Bank Troy branch is closed on major holidays including November 11, November 27, and December 25, 2025.
What types of loans and financial services does Trustco Bank offer?
Trustco Bank offers a variety of financial products including first mortgages, home equity loans, mortgages, and home town checking accounts. They also provide financial planning, mortgage financing, investment services, and estate planning.
How can I access Trustco Bank services if I'm unable to visit a branch?
You can access Trustco Bank's services through their website or mobile apps available for Android and iOS devices, allowing you to manage your accounts remotely.
Where is Trustco Bank Troy branch located?
Trustco Bank Troy branch is located at 1700 5th Ave, Troy, NY 12180, USA.
Are appointments required to visit Trustco Bank in Troy?
No, Trustco Bank does not require appointments for visits to their Troy branch.
What nearby services might I find close to Trustco Bank Troy branch?
Nearby the Trustco Bank Troy branch, you can find services such as Nelly's Daycare for childcare, Troy City Court for legal matters, and Angela's Bridal for formal wear.
What dining options are available near Trustco Bank at Troy?
Near Trustco Bank in Troy, you can enjoy dining at restaurants including Hibachi Station, Nighthawks (a burger restaurant), and Bard & Baker Board Game Cafe, which offers a cafe and smoothie bar atmosphere.
Which local entertainment and wellness spots are close to Trustco Bank in Troy?
Close to Trustco Bank in Troy are Proctor’s Theater for arts and entertainment, The White Sands Massage for massage therapy, and several beauty salons and spas such as Vibe and Spa Broadway At.