Trustco Bank

4.6
49 reviews

About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline BankingTrustco Bank
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
1700 5th Ave, Troy, NY
12180, United States

Hours

Reviews

4.6
49 reviews
5 stars
42
4 stars
1
3 stars
2
2 stars
0
1 star
4
  • DG
    DiJJ_MOBODYY G
    3 days ago
    5.0
    Syed Murtaza handled my Notery Affairs and was very professional fast and efficient! Thanks again Trustco Bank
  • JB
    Jeff Butterfield
    4 days ago
    5.0
    The tellers at the Troy Trustco branch, Mina and Mark, are always very efficient, friendly and helpful with all of my banking needs. I’ve been conducting my financial affairs with Trustco bank for over 30 years, and will continue to do so when I move to Florida, by the end of 2028! 👏. Thank you for all of your help!
  • BF
    Bill Film
    5 days ago
    5.0
    Mina is awesome. They alway remember who I am which is rare in these times. Highly recommend Trustco and their great CD rates.
  • LC
    Lonnie Chu
    Dec 31, 2025
    5.0
    The manager Syed Murtaza was extremely helpful as he helped us with several complex documents. He is careful and methodical and caught an error that he allowed me to correct and then he printed the new version. This saved us having to come back. We could not be more pleased with our experience at Trustco Bank today.
  • DG
    Dianna Gravel
    Dec 30, 2025
    5.0
    Well cared for . Very caring . Gave great information to help me improve my credit and move forward with my $ savings plan. Thank you so much . Syed .A murtaza

Frequently Asked Questions About Trustco Bank

What are the regular banking hours at Trustco Bank Troy branch?

The Troy branch of Trustco Bank is open Monday, Wednesday from 9:00 AM to 5:00 PM, Tuesday from 9:00 AM to 3:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does Trustco Bank offer drive-thru services and what are the hours?

Yes, Trustco Bank in Troy has drive-thru services during branch hours, operating Monday, Wednesday 9:00 AM to 5:00 PM, Tuesday 9:00 AM to 3:00 PM, Thursday and Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM. The drive-thru is closed on Sundays.