Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughNot available
- Onsite servicesAvailable
Location
Hours
Reviews
2.5
27 reviews
5 stars
8
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1
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1
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13
- DMdaniel martinezOct 26, 20231.0So am new with KeyBank am not even a month in. I have not gotten my debit card yet I been struggling never going to this location again.
- CAConnor AndersonJan 9, 20182.0The last straw with this banking institution, was when my tax return check got put on hold for some 2 weeks because apparently their computer system flagged my account as "too many withdrawals", when i had literally never withdrew money more than 1 time per month from an ATM. Even when i called, it took 2 transfers to get someone that could help me, and even the attendant on the phone agreed that shouldnt have happened. Mistakes with my money are not tolerated, and can be sure this bank lost my business, and will always make the same recommendation to anyone who asks.
- AAAbdul AhadDec 13, 20175.0Great bank i love it
Frequently Asked Questions About KeyBank
Where is KeyBank located in Troy, NY?
KeyBank is located at 33 3rd St, Troy, NY 12180, United States.
What are the regular branch hours for KeyBank in Troy?
KeyBank in Troy is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does the KeyBank branch in Troy have drive-through banking services?
No, this KeyBank branch does not offer drive-through services.
What banking products and services does KeyBank in Troy offer?
The branch offers checking and savings accounts, certificates of deposit (CDs), loans and lines of credit, credit cards, investments, ATMs, online/mobile banking, safe deposit boxes, and investment services.
How can I schedule an appointment at KeyBank in Troy?
You can schedule an appointment at this KeyBank branch by visiting their reservation URL: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900364&fs=1&appointmentTypeGroupId=banking&ch=yext
Is KeyBank in Troy a member of any banking associations?
Yes, KeyBank is a Member FDIC and an Equal Housing Lender.
What should I know about the holiday hours for KeyBank in Troy?
KeyBank in Troy will be closed on the following holidays: November 11, 2025 (Veterans Day), November 27, 2025 (Thanksgiving), and December 25, 2025 (Christmas Day).
Are there notable nearby places around KeyBank Troy branch that customers might visit?
Yes, nearby places include Tech Valley Center of Gravity (community services), Troy Cloth & Paper (printing and gifts), and the Trojan Hotel (accommodation and restaurant), which customers might visit before or after banking.
How can nearby places like Tech Valley Center of Gravity assist customers visiting KeyBank?
Tech Valley Center of Gravity offers community services and social support that may complement KeyBank's financial services for individuals and businesses in Troy.
What dining options are available near KeyBank in Troy?
Nearby dining options include The Whistling Kettle (tea room and cafe), Donna's Italian Restaurant (Italian cuisine and pizza), and Burrito Burrito (Tex-Mex and vegetarian-friendly). These are great spots to enjoy a meal around your banking visit.