At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
What languages are available at Citizens ATMs?
Citizens ATMs offer multiple languages including English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean, though availability may vary by location.
Can I withdraw different denominations from Citizens ATMs?
Yes, Citizens ATMs dispense $5, $10, $20, and $100 bills, with denominations varying by location.
Do Citizens ATMs support card and phone tap transactions?
Most Citizens ATMs allow card tap and phone tap transactions using a Citizens debit card in a mobile wallet.
How can I personalize my ATM experience at Citizens?
You can set preferences for language, receipt options including e-Receipts, and Fast Cash at most Branch and Citizens Owned ATMs for a streamlined experience.
Are cash and check deposits accepted at Citizens ATMs?
Yes, cash and check deposits can be made at Full Service Citizens ATMs. Availability varies by specific ATM.
Are Citizens ATMs accessible 24/7?
Most Citizens ATMs are available 24/7; however, those inside stores or venues follow the respective location's hours.
Does Citizens offer video teller services?
Yes, you can connect with a live teller via video at select locations, with virtual assistants available for additional services.
Is the Citizens ATM at 79 Vandenburgh Avenue wheelchair accessible?
Yes, the Citizens ATM at 79 Vandenburgh Avenue has wheelchair accessible entrance, seating, and hearing loop services.
What nearby places can I visit before or after using the Citizens ATM in Troy?
Nearby places include the Price Chopper supermarket where you can shop groceries, Subway for a quick meal, and Western Union for money transfer services, all convenient for your errands around the ATM.
How can nearby health facilities like Troy Family Health Center and St. Peters Family Health enhance my visit to the Citizens ATM?
If you have medical appointments at Troy Family Health Center or St. Peters Family Health, you can conveniently use the Citizens ATM nearby for any banking needs during your visit.
Are there convenient nearby stores where I can shop after using Citizens ATM?
Yes, in addition to Price Chopper, you can visit Market 32 for groceries and the NY Wine & Liquor Warehouse for wholesale purchases after your ATM transaction.