KeyBank

3.3
18 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
1930 Niagara Falls Blvd, Tonawanda, NY
14150, United States

Hours

Reviews

3.3
18 reviews
5 stars
8
4 stars
3
3 stars
0
2 stars
1
1 star
6
  • SG
    Seanan Gruenauer
    Nov 3, 2025
    1.0
    If asked for 1's and 5's, make life easy on me and just do it. Because having to double back just to have it done correctly is a major inconvenience for anyone who is on the clock and running a buisness. The job is easy. Take money, deposit money, give change occasionally. That's all that is expected. But messing any of those up is a major inconvenience. So please. Just do the job you are there do to. Quit if you are a worker, fire the worker if you are a manager. Dont just hire anybody who comes in with a haircut and a jcpenny suit.
  • LS
    Lee S.
    Jun 23, 2025
    1.0
    Horrible treatment from Albert and the Branch Manager. After 20 years of being a customer here I will go elsewhere. I suggest you train your employees in communication and customer service skills. They are lacking big time!
  • CA
    Carrie Ann
    Sep 27, 2023
    5.0
    Quiet, never too busy and I see they work the best they can with the small staff they have.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Tonawanda, NY?

KeyBank in Tonawanda is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Does KeyBank in Tonawanda offer drive-through services, and what are its hours?

Yes, the KeyBank location in Tonawanda has a drive-through service open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM.