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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Had a meeting set up to move over our entire portfolio, the agent called in sick that day and didn’t bother to call us.
Came in for our appointment no details were left, we were then directed to the branch manager who couldn’t care less whether or not they would get our business.
Too bad for them because Chase bank across the street was very welcoming and happy to manage our portfolio.
Poor customer service that trickles down from the branch manager.
RS
Ron Smith
Oct 26, 2022
5.0
Good people there very helpful
MD
Meghan Dorsey
Aug 7, 2021
5.0
Elaine at the front desk and Renee took great care of me. This branch is professional, knowledgeable, and is happy to explain anything you need help understanding.
What are the regular business hours of KeyBank on weekdays?
KeyBank is open from 9:00 AM to 4:00 PM Monday through Wednesday, and from 9:00 AM to 5:00 PM on Thursday and Friday.
Is the KeyBank branch open on weekends?
Yes, KeyBank is open on Saturdays from 9:00 AM to 12:00 PM but is closed on Sundays.
Does KeyBank offer drive-through services and what are the hours?
Yes, KeyBank has a drive-through service open Monday through Wednesday from 9:00 AM to 4:00 PM, Thursday and Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of financial products and services does KeyBank provide?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
Where is this KeyBank branch located?
This KeyBank branch is located at 3413 W Genesee St, Syracuse, NY 13219, United States.
How can I schedule an appointment with KeyBank?
You can schedule an appointment online at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900048&fs=1&appointmentTypeGroupId=banking&ch=yext
What are the contact phone numbers for this KeyBank branch?
The main phone number is +1 315-488-4326 and the alternate/fax number is +1 315-254-2789.
Are there any nearby restaurants where I can eat before or after visiting KeyBank?
Yes, nearby restaurants include Five Guys, Bowl Boss Fairmount, Panera Bread, Arby's, Taco Bell, McDonald's, and Tully's Good Times, perfect for grabbing a meal or coffee around your banking visit.
What nearby retail stores and services are close to KeyBank?
Nearby retail stores include Michaels Stores, Marshalls & HomeGoods, HomeGoods, and Consumer Cellular. You can also find services like Portrait Innovations for photography and America's Best Contacts & Eyeglasses for optometry needs.
Are there nearby wellness and beauty services I can visit near KeyBank?
Yes, nearby wellness and beauty options include Supercuts, BV Luxury Nails, NO 1 Nails & Spa, #1 Nails, Hot Tropix tanning salon, and Burn Kickboxing - Camillus for fitness.