AmeriCU Credit Union

3.5
27 reviews

About

Credit UnionBankSavings and Loan AssociationInsurance AgencyBusiness Banking ServiceAmeriCU Credit Union

Location

AmeriCU Credit Union
6303 Thompson Road, Syracuse, NY
13206, United States

Hours

Reviews

3.5
27 reviews
5 stars
14
4 stars
4
3 stars
0
2 stars
0
1 star
9
  • JP
    John Parker
    4 days ago
    5.0
    I think their service is excellent. It’s the closest to me, so I get all my banking done there. The staff is excellent, right down to the offices to the left.
  • VD
    Valerie Davis
    Dec 11, 2025
    5.0
    Danielle was awesome and I really appreciated her. She treated me with respect she was awesome
  • MT
    Muki Transport
    Dec 5, 2025
    5.0
    I want to thank and point out how great is working with Jennifer M. She helped me out with multiple loan applications, always there when we need her, if she is in the meeting you're sure she will call back or reply on your email. To make it short Jennifer is excellent, professional bank representative. Wish her all the best. Muris
  • AR
    Austin R
    Sep 18, 2025
    1.0
    Terrible business hours, only open when most normal people are at work. Very slow at the counter, and employees standing around doing nothing. Stood in line for 10 minutes, 7 people in line and it didnt move at all. Employees were sitting around doing nothing. Would not recommend. Ridiculous overdraft fees, charges $28 instead of pulling from another account like some other banks. Interest benefits from a regular savings account are basically nothing, even with thousands in the account. Ill be looking for a different bank soon.
  • ES
    Edythe Smith
    Jul 14, 2022
    1.0
    Worst banking experience I've ever encountered in my life. I prefer credit unions, but this bank is terrible. Constant card troubles, doesn't link or work properly with most modern payment apps, 30min + wait times for member services on the phone, and my pin doesn't work on those hideous blue kiosk machines. Hours of operation are only when I work, which means banking is an absolute pain. Go somewhere else. I might just have to settle for a big bank while I live here.

Frequently Asked Questions About AmeriCU Credit Union

What are the regular teller and membership hours at AmeriCU Credit Union in Syracuse?

Teller and membership services are available Monday to Thursday from 9 AM to 4 PM, Friday from 9 AM to 5 PM, and Saturday from 9 AM to 12 PM. The branch is closed on Sundays.

When is the drive-thru service available at AmeriCU Credit Union?

Drive-thru service is open Monday through Friday from 12 PM to 5 PM and Saturday from 9 AM to 12 PM. It is closed on Sundays.