Wells Fargo Bank

Reviews

• LD

  louis dorval

  Nov 26, 2025
  5.0
  It's a family affair, they know you by name, for me it's a big deal for them to remember little people like me
• EJ

  Eliwazett Jimenez

  Aug 23, 2025
  5.0
  Tuve una gran experiencia con el senior premier banker, fue muy amable y me explico muy detalladamente dando respuesta a todas dudas y preguntas que tenia. Por otro lado, yo hbalo ingles pero en este caso me sentian mas comodo hablando español y Nevin Gomez fue de gran ayuda ya que el tambien habla español. Cualquier duda que tengan el los ayudara con gran carisma y pasión por su trabajo y servicio al cliente!
• ZC

  Zeta Crossfire

  Feb 2, 2023
  5.0
  I had a issue with paying bills with my account and was told I had to go into a branch. The folks there were professional, and walked me though how to unlock my account without issue.
• EE

  Exactness Elaine

  Feb 11, 2021
  1.0
  THE WORST CUSTOMER SERVICE EVER! This branch is terrible with customer service! When I first opened the account last year (during the beginning of the pandemic) the people were much nicer or at least they KNEW how to talk to their customers... the last couple of times I’ve been there their customer service has gone down. Especially the teller at the end far left, she is obnoxious, she will mock you and whether I was right or wrong...YOU SHOULD KNOW HOW TO TALK TO A CUSTOMER, not laugh in their face while your standing there... and whisper to another employee about you while you’re still right there! I was trying to explain to her a situation that occurred quite a few times last year and that the man that had opened my joint account with my husband had done as a courtesy for us a few times, maybe he allowed or overrode a policy...whatever the case, the employee there at the time did that for us, and she sat there mocking me saying that man did not exist in that branch, that I must be confused where I was ... and the tone she used was almost like a sarcastic teenage girl, like my 13 year old daughter would use on me! It’s inexcusable and all the while I’m trying to explain who this man was as she’s rolling her eyes and laughing to her co-workers like I’m crazy... what kind of customer service training does Wells Fargo provide? It’s A JOKE! I’ve never been treated like this!. I plan on pulling my accounts from here, Wells Fargo used to be an upstanding bank in my book, but this branch is the complete opposite, i travel from exit 7 on the 135 to Ext 14 every time I need to go to the bank, that’s how much I LIKED Wells Fargo and how much it WAS worth it to me... it’s NOT anymore, this branch has made my outlook on this banks name go way down. I will be moving my accounts INDEFINITELY ... if ur looking for a quality branch with excellent customer service, this is not the place BY FAR! I WOULD GIVE THEM NEGATIVE STARS IF I COULD!! Take your business elsewhere.... trust me, save yourself the aggravation! Find a bank that employs professionals.
• NV

  nehemias villatoro

  Sep 7, 2019
  1.0
  The'r suposed to close at 2 on saturday No at 1:55 mfs

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