Citi

3.3
26 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
250 Route 59, Suffern, NY
10901, United States

Hours

Reviews

3.3
26 reviews
5 stars
12
4 stars
4
3 stars
0
2 stars
0
1 star
10
  • JS
    Jay Shapiro
    Apr 10, 2025
    1.0
    Banked at Citi for over 40 years... Has gone progressively downhill. Customer service is impossible via phone and not much better in a branch. Closed all my accounts and moved on.
  • JL
    Jacqueline Lisella
    Nov 10, 2024
    5.0
    First off, my parents have been using the Citibank chain for years, since we used to live in the city. Now we live about 30 minutes away, and unfortunately this is the only citibank around. Tucked in a shopping centre between walmart, and shoprite (shop rite is now a kosher store at the time of this review) Easy parking as well since it is a shared parking lot with other stores. They also said that a teller there was very nice and helped them. I am not sure of his name, but i know he has black hair. he actually waved to my dad and recognized him on our visit recently. Went here with my dad on Saturday November 2nd 2024 to make some transactions. First we deposited money, all in coins, then we withdrew some money from the account. Teller was very nice. Since we deposited coins, i find it weird that there's a limited amount of coins that one can deposit, and they usually have to ship it out. Teller did a good job explaining this, and we deposited what we could, until they ran out of space. We did have more to deposit, and the bank said that they would call when there is more room for more coins. So far haven't recieved a call back, but maybe they didn't get to it yet. All good though! I just give a review to this company because everytime we talk to the teller, they are very professional, and very pleasant. Granted it also helps that we as customers also know what we are talking about and asking. My parents would definetely be back. i don't have an account here, but just wanted to say that everyone is pleasant.
  • ML
    Mark Lara
    May 9, 2018
    4.0
    amazing staff, very helpful every time... only reason for the 4 star rating is WHAT IS UP WITH THESE HOURS! 9-4... REALLY?
  • DW
    David Weinstock
    Nov 16, 2015
    5.0
    Great bank very friendly.

Frequently Asked Questions About Citi

What financial services does Citi offer at the Suffern location?

Citi offers a range of financial products including digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investment services.

What are the operating hours for Citi on weekdays?

Citi is open Monday and Friday from 9:00 AM to 5:00 PM, and Tuesday through Thursday from 9:00 AM to 4:00 PM.