Northfield Bank

Reviews

• SC

  Sharel Cooper

  Sep 20, 2025
  2.0
  Today I experienced terrible customer service from the bank tellers Dana,which is surprising as she's been helpful over the phone with regards to my lost card. I have come in there for the last three days to withdraw money with another bank teller without giving my last social. Today i gave my ID to dana and she asked me for my last social. I looked at her confused as I said before ive been there for the last 3 days so that wasn't a thing. She looked at me and jerked her head to the right and immediately forgot all sense of customer service. I asked her to calm down because it was never serious I just looked in confusion. She proceeded to say well I asked you Mind you I'm the only person in the branch and she could hear me because she was able to articulate me saying I never got asked that before. I like coming to that branch but customer service was invalid today. She looked to already be in a bad mood but personal feelings don't belong in a space where you are handling people's money.
• JG

  Jody Grimaldi

  Nov 15, 2022
  1.0
  If i could give 0 stars i would have. Always have horrible attitude n encourage me to go elsewhere. Do urself a favor if u wanna avoid a headache go to another bank. I cannot access my money for over a week. My brother bank had access in 2 hours. Then im told i can only access a certain amount after waiting 5 business days. Ridiculous n their attitudes at Rosebank branch are just the cherry on top. HORRIBLE
• EB

  Evette Battle

  Sep 1, 2022
  5.0
  I miss them near western beef. I have with Northfield for 30 yrs wouldn't have it any other way. My husband left his bank to come over to Northfield and I have referred many others. I remember when the bank was on forest in Pathmark not it's no longer there Stop and shop is there. I known Meshah Lewis and Derrick they are such professional and courteous and respectful guys always taking care my bank needs. I trust them so much. I finally met Colleen today it was so nice to meet her in the many yes we have spoken And I'm sure the others are just like them Many of them have moved on which I miss it they have always assured my concerns or issues. They are family to me that's why they can't move any further for North shore customers like myself. Maybe they should think about a program for loyal customers like myself Corporate needs to give their workers a nice bonus this year they deserve it.Lobe you Northfield

Frequently Asked Questions About Northfield Bank