Northfield Bank

3.8
13 reviews

About

BankInvestment ServiceATM
Full service bank serving consumers and businesses since 1887 with a full line of deposit and lending options.

Location

Northfield Bank
519 Forest Avenue, Staten Island, NY
10310, United States

Hours

Reviews

3.8
13 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
2
1 star
2
  • PA
    PurpleMind Arcana
    Nov 3, 2025
    1.0
    Your number m ber isn't working
  • RL
    River Lyon
    Jul 2, 2025
    2.0
    I've noticed a consistent lack of basic customer service skills from the staff at this location. In particular, there's a younger woman—she wears glasses and has a visible tattoo on her hand—who has been especially unprofessional during my visits. She is often rude and mumbles to the point where I cannot understand a word she's saying. Most recently, instead of greeting me or acknowledging me politely, she simply waved her hand for me to approach the desk, which felt dismissive and disrespectful. I hope management can address these concerns and provide additional training to ensure all customers are treated with courtesy and respect.
  • DS
    Dale Sandler
    Nov 14, 2017
    4.0
    Nice people personal attention. ATM drive through could be better.

Frequently Asked Questions About Northfield Bank

What are the regular business hours for Northfield Bank?

Northfield Bank is open Monday through Friday from 9:00 AM to 5:00 PM, Thursday until 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. The bank is closed on Sundays.

Does Northfield Bank offer drive-through banking services?

Yes, Northfield Bank offers drive-through banking with hours similar to the main branch: Monday to Wednesday and Friday from 9:00 AM to 5:00 PM, Thursday until 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.