Flagstar Bank in Staten Island, NY brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.
During my visit today to have a document notarized, the bank was experiencing significant customer dissatisfaction due to persistent internet and ATM connectivity issues. My specific concern involved the notary, who informed me that she was the sole individual authorized to provide this service and was currently engaged with another client. Despite my willingness to wait, after 45 minutes, she remained occupied, seemingly unconcerned with my request. This situation raises questions about the prioritization of customer service and the efficient allocation of resources.
JM
Janet McLaughlin
Jun 6, 2025
5.0
Very helpful staff
AS
alice sciusco
Aug 30, 2018
5.0
Extremely professional and courteous staff. Rita Pirone is always helpful and accommodating. Rita always looks out for what is best for our money and family. Maria is also professional and caring. There are no better staff then all of them
What are the regular business hours of Flagstar Bank in Tottenville?
Flagstar Bank in Tottenville is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does Flagstar Bank offer drive-through banking services?
Yes, Flagstar Bank offers drive-through services from Monday to Thursday between 9:00 AM and 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It operates as Drive Up Only.
Is Flagstar Bank accessible for customers with disabilities?
Yes, Flagstar Bank has a wheelchair-accessible entrance and parking to accommodate customers with disabilities.
What banking products and services does Flagstar Bank in Staten Island offer?
The bank offers a full range of consumer banking solutions including everyday checking accounts, high-yield savings accounts, CDs, lending, and financial planning with local expertise and personalized service.
Which brands are associated with Flagstar Bank at this location?
This location is associated with several brands including AmTrust Bank, Atlantic Bank, Garden State Community Bank, New York Community Bank, Ohio Savings Bank, Queens County Savings Bank, Richmond County Savings Bank, Roosevelt Savings Bank, and Roslyn Savings Bank, all divisions of Flagstar Bank, N.A.
Does Flagstar Bank require appointments for banking services?
No, Flagstar Bank does not require appointments and welcomes walk-in customers during business hours.
What are some nearby points of interest around Flagstar Bank in Tottenville?
Nearby you can find Staten Island Corporate Plaza for shopping, Northwell Health Labs at Charleston for laboratory testing, and The USA Group for tax, insurance, real estate, and wealth management services.
Where can I grab food or coffee near Flagstar Bank in Staten Island?
You can visit nearby dining options such as Z TWO Diner & Lounge, Pronto Pizza Pasta for Italian cuisine, Panera Bread for coffee and sandwiches, and Pastels Nightclub if you're interested in a dance club and bar experience.
Are there healthcare services near Flagstar Bank in Staten Island?
Yes, healthcare services near the bank include Frank Schirripa Obstetrician and Gynecologist, Healthcare Associates in Medicine, Dr. Louis Ricciardi dentist and orthodontist, and Orthopedist services at Orlin & Cohen Orthopedic Group.
How can I access Flagstar Bank's mobile banking apps?
Flagstar Bank offers mobile banking apps available for download on both Android and iOS devices through the Google Play Store and Apple App Store, respectively.