Flagstar Bank

3.5
23 reviews

About

BankNew York Community Bank
Flagstar Bank in Staten Island, NY brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Flagstar Bank
2555 Richmond Avenue, Staten Island, NY
10314, United States

Hours

Reviews

3.5
23 reviews
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  • TA
    Tammy Ann
    Dec 25, 2025
    4.0
    The people are pleasant but I don't understand why they changed the hours. We need a late night back please, thank you in advance.
  • AP
    alice pietracatella
    Oct 18, 2025
    4.0
    The customer service is always helpful to me. The bank hours need to have one night at least for people busy and need that service. 5 pm is the busiest time. People have to rush through rush hr traffic to get there
  • SZ
    Sara Zaguri
    Jul 23, 2025
    5.0
    This review is long overdue... I have walked into this branch multiple times.. Each and every single time, Amanda is always happy to assist with all my banking needs. She is the definition of going above and beyond! Amanda is an employer's best dream. Thank you, Amanda! Keep up the great work you do.
  • MS
    MARILYN SOTO
    Jul 19, 2024
    5.0
    Every time I go to Flagstar the ladies are very very nice. Yes it is busy but you wait. Be patient. I have been with the bank now for 24 years. Have a wonderful day everyone. God is Good Always !!!
  • CL
    Catherine Lazzaro
    Feb 6, 2022
    1.0
    This is the mall location.Says open on Sunda, it is not the gates are even down for the drive-through.

Frequently Asked Questions About Flagstar Bank

What are the regular lobby hours for Flagstar Bank in New Springville?

The lobby hours are Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.

When is the drive-through service available at this Flagstar Bank location?

The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.