Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Went to this Citibank 11/26 and made a cash deposit. The deposit never reflected onto my account. Citibank awarded me with provisional credit. But then took it back. Now I’m waiting to see what will happen. Has this happened to anyone at this drive up atm? I really feel robbed. Worse banking experience ever. I’m lost right now I don’t know what to do.
CW
Corey White
Nov 9, 2025
1.0
Worst bank I’ve ever been to . Drive thru atm literally never works & I deposited a large amount of cash & it took my money and didn’t deposit anything into my account . Huge inconvenience I never had these issues with chase
MT
Malcolm Tramm
Jun 4, 2024
1.0
Citi is the potentially one of the worst companies in the USA. I give them a negative 1000 stars for their absolutely atrocious customer service. It's IMPOSSIBLE to get through to a real person on this continent without going into the branch. You call the local branch number, and two rings later, you're transferred to the customer service center in the Philippines. I'm convinced this bank would be out of business if it didn't receive favorable government treatment.
What financial products and services does Citi offer at this location?
Citi offers a range of financial services including digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investment products.
What are the operating hours for Citi on weekdays?
Citi is open Monday and Friday from 9:00 AM to 5:00 PM, and Tuesday through Thursday from 9:00 AM to 4:00 PM.
Is Citi open on weekends?
Citi is open on Saturdays from 10:00 AM to 2:00 PM and closed on Sundays.
Are there any holiday closures for Citi?
Yes, Citi is closed on November 11, November 27, and December 25, 2025.
Where is this Citi branch located?
This Citi branch is located at 1910 Victory Blvd, Staten Island, NY 10314, USA.
What is the contact phone number for this Citi branch?
You can contact this Citi branch by calling +1 917-831-4200.
Which nearby places can help customers find this Citi branch?
Customers can find this Citi branch near Citibank and the USPS post office, which are recognizable nearby landmarks.
What nearby services are available if I want a haircut or beauty treatment after visiting Citi?
After visiting Citi, you can visit Ooh La La Hair Artists or Risque, both beauty and hair salons located nearby.
Are there dining options near the Citi branch for a meal before or after my visit?
Yes, Cucina Mia, an Italian restaurant, and Finest Halal Food, a halal restaurant and food truck, are nearby dining options.
Is there a pharmacy or convenience store near Citi for any shopping needs?
Yes, CVS Pharmacy and CVS Beauty are nearby for pharmacy, shopping, and convenience store needs.