Business Details
About
BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location
Hours
Reviews
3.5
25 reviews
5 stars
12
4 stars
5
3 stars0
2 stars0
1 star
8
- GEGiovambattista EramoOct 14, 20255.0We dealt with Loreta on different accounts and investments. Very knowledgeable, customer oriented, and friendly. She answered any concerns we had, and suggested to open up an investment account. Every time we go to the bank, she’s always available, and she approaches you with a welcoming smile. She called a few times as a follow up, which is very unusual for a bank representative. A very large banking company with a boutique bank mentality! We are very happy there, and will continue to patronize!
- MKMahmoud KhalilJul 7, 20251.0Shifty service
- LGLoida GonzalezDec 27, 20235.0Citibank in 445 Forest Ave SI,Ny 10310 has a young man Michael Shenouda who helped me opened my account he is so young and so professional caring and truly impressed me with his customer service ethic, rare nowadays and Shinnie Macwon the manager went out of her way for me I did not have an appt and after days of going back and forth to a few Citibank locations because I’m a new employee and the check was not registered and I didn’t have an account so she knew I was struggling in the verge of tears because that Saturday morning was the only chance I had to open account she immediately took care of the teller stand and had Michael help me. I finally opened my account now I can get direct deposit and it will make my life easier especially being out of work for a while, Thank you for your professionalism and the old way of helping customers with humanity understanding and sacrifices to help someone who really needed immediate help appointment or not ❤️
Frequently Asked Questions About Citi
What financial products and services does Citi offer at the Staten Island location?
Citi offers a range of financial products including digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and investment products through Citi Personal Wealth Management.
Where is this Citi branch located?
This Citi branch is located at 445 Forest Ave, Staten Island, NY 10301, United States.
What are the operating hours for Citi on weekdays?
The branch is open from 9:00 AM to 5:00 PM on Mondays and Fridays, and from 9:00 AM to 4:00 PM on Tuesdays, Wednesdays, and Thursdays.
Is the Citi branch open on Saturdays and Sundays?
The branch is open on Saturdays from 10:00 AM to 2:00 PM and closed on Sundays.
Are there any holidays when this Citi branch is closed?
Yes, this branch is closed on November 11, November 27, and December 25 of 2025 due to holidays.
What is the contact phone number for this Citi branch?
You can reach the branch by calling +1 917-831-4203.
How can I learn more about Citi's offerings online?
You can visit Citi's official website at https://www.citi.com/ for more information about their products and services.
Are there other banks or financial services near the Citi branch?
Yes, nearby you can find Citibank and Santander Bank branches, as well as H&R Block for tax and financial services.
What dining options are available near the Citi branch at 445 Forest Ave?
Nearby dining includes S and T Bagels and Deli, Sally's Southern and BBQ, Kyoto Sushi V, Afternoones Bar & Restaurant, The Kettle Black, and ASA Bowl, offering a variety of cuisines and settings.
Which nearby places can customers visit for shopping or groceries around the Citi branch?
Customers can visit Key Food Market Place, Key Food Stores Co-Op, KeyFood supermarkets, and SI Discount Wine & Liquors for groceries and beverages near the branch.