Wells Fargo Bank

3.5
45 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
154 Spring Valley Market Pl, Spring Valley, NY
10977, United States

Hours

Reviews

3.5
45 reviews
5 stars
25
4 stars
1
3 stars
4
2 stars
0
1 star
15
  • JS
    Jeff Smalls
    Aug 19, 2024
    1.0
    A week (7 days) before a trip to Hong Kong, I went into this branch and requested Foreign currency and was told it would be delivered to the branch in 48 hours. Days pass and the Fed Ex location keeps saying delayed in Mahwah… I politely went into this branch (Spring Valley) 2 days before my trip explaining my issue and requesting a refund foe the $500 that was taken from my account in exchange for the foreign currency. They claimed to email some department and I would receive a refund in 24-48 hours. Fast forward 72 hours, I am now in Hong Kong and a Wells Fargo supervisor calls me saying my currency is there to pick up at the Spring Valley location. I politely let him know I had already left the country and I spoke with 2 different employees 2 days and the day before I left so there should be no reason why a 3rd supervisor is calling me to tell me my foreign currency is there when I’m expecting a refund. That was now 3 days ago, I can’t get in contact with anyone from the branch, no one answers the phone and I’m still waiting for my $500 to be refunded to my checking account. Thank God, I never travel broke because if it was a life/death situation and I really needed my $500, I would be screwed. This branch deserves a “F” for customer services and communication and I will politely tell any supervisor this when I return to America in 6 days!
  • VC
    Victor Carrasquillo
    Mar 29, 2024
    1.0
    Totally wasted my time. I was very accurate of my description of the address of the business. They said all I needed was proof of the new address which I brought and it’s always something else but Wells Fargo I wouldn’t recommend opening up any type of business in Wells Fargo I’m going back to Chase.
  • HD
    Humpty Dumpty
    Aug 16, 2021
    1.0
    I tried to call for hours, but never got anyone. So I went to the bank... Waited forever at the drive through, 1 car in front of me, and it took about 18 min for my turn. Finally my turn, It took over 6 min just to cash a small check. The teller was friendly, but the wait was just unacceptable.

Frequently Asked Questions About Wells Fargo Bank

What types of banking services does Wells Fargo Bank in Spring Valley offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

Where is Wells Fargo Bank located in Spring Valley?

It is located at 154 Spring Valley Market Pl, Spring Valley, NY 10977.