Business Details
About
BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location
Hours
Reviews
3.6
12 reviews
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- DZDoug ZimmardiMar 28, 20241.0The communication process was terrible. I went into this branch to get the information needed to open an account for my daughter who is 16. My wife and daughter went to this branch to make a deposit and inquired about the process to open an account and were told that all she needed was her school ID and her social security card. Then I went in yesterday and was told the same exact thing. Well today I brought my daughter in to this branch to open the account and was told that she now needed a letter from her guidance counselor. Not only is this unheard of and complete nonsense but had they told me this to begin with I would have attempted to get it but they also made me waste 3 trips. I have been a citi bank customer for almost 30 years and have never experienced this nonsense before. I am going to take all my money out of Citibank and go somewhere else and also tell everyone about this inefficiency. 4 months later I come back into this same bank with my daughter and her learners permit and now I’m told that we need her social security card as well. I enclosed a screen shot of Citi’s website which clearly does not say that. Now this is another wasted trip and wasted time. Clearly the employees need to be retrained
- PKPeter KanarisFeb 23, 20235.0Very helpful and courteous guidance
- GSGreg SabatinoOct 10, 20195.0Great staff and management. Always pleasant and willing to assist in matters big and small. Happy to bank here and highly recommend.
- ABAdele BennettAug 17, 20175.0I have been a customer at the Citibank in Smithtown for more than 18 years. The staff is friendly and efficient. I have always been served with respect and good service. The managers are great. They have assisted me with complicated banking problems. They go above and beyond with help and are caring.
Frequently Asked Questions About Citi
What financial products and services does Citi in Smithtown offer?
Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and personal wealth management investment products.
Where is the Citi branch in Smithtown located?
The Citi branch is located at 18 E Main St, Smithtown, NY 11787, USA.
What are the operating hours of Citi in Smithtown?
The branch is open Monday and Friday 9:00 AM to 5:00 PM, Tuesday through Thursday 9:00 AM to 4:00 PM, and Saturday 10:00 AM to 2:00 PM. It is closed on Sundays and select holidays like November 11, November 27, and December 25, 2025.
How can I contact the Citi branch in Smithtown?
You can reach Citi by phone at +1 631-240-0017.
Is Citi in Smithtown a member of FDIC and an Equal Housing Lender?
Yes, Citi is a member of FDIC and an Equal Housing Lender.
Where can I learn more about Citi's financial offerings online?
You can visit Citi's website at https://www.citi.com/ to explore their offerings.
What nearby dining options are close to the Citi branch in Smithtown?
Nearby restaurants include Cactus Cafe (Tex-Mex and American cuisine), Baja Grill (Mexican restaurant), Tropical Smoothie Cafe (American and smoothie bar), Bagel Smith (bagel shop and bakery), and Triton's Treasure Seafood Market & Grill (seafood restaurant).
Are there any real estate agents near Citi in Smithtown for property-related assistance?
Yes, several real estate agents nearby include Cecelia Schmidt-Caldwell Banker Residential Brokerage, Barbara Tockarshewsky - Coldwell Banker American Homes, Dawn Viola Realtor, Marlen Izquierdo (also a mortgage broker), Coldwell Banker American Homes, Coldwell Banker Residential, and Marlene Sicoli - CBAmerican Homes.
What nearby services can help with beauty and wellness near the Citi branch?
Nearby beauty and wellness services include Supercuts (hair salon and barber), Smithtown Nail Studio (nail and beauty salon), and Relief Wellness Center (massage, acupuncture, and massage therapy).
Are there local community or professional services near Citi in Smithtown?
Yes, nearby you can find Jeffrey K. Fisher Drawing Studio (arts and community service), Guardians of Rescue (social service and charity), Smithtown Bridge Studio (community sports club), NotchBooks (accountant and financial services), Shred Nations (shredding and professional services), Global Intelligence Associates (private investigation and legal services), and BLACK LABEL FINANCES (tax services and bookkeeping).