Trustco Bank

4.6
55 reviews
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Business Details

3461 State Street, Schenectady, NY
12304, United States
(518) 377-2264
http://www.trustcobank.com
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About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline Banking
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
3461 State Street, Schenectady, NY
12304, United States

Hours

Reviews

4.6
55 reviews
5 stars
47
4 stars
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1
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0
1 star
5
  • BK
    Bette Kraut
    Oct 14, 2025
    5.0
    Vannita Prashad such a helpful and understanding manager listens careful to the issues and gets it resolved very quickly love this branch and location
  • BP
    Bhumi Patel
    Oct 6, 2025
    5.0
    Customer service excellent my experience with both managers on site Phil & Vannita great team work
  • PP
    Prashu Patel
    Oct 6, 2025
    5.0
    Excellent service as Niskayuna woodlawn Great team work
  • JU
    Jasmattie Uttandi
    Oct 4, 2025
    5.0
    Miss Vannita an exceptional employee of this bank! She literally made me switch from my personal bank to Trustco bank by explaining how I would benefit from this bank very uplifting energy and positive attitude and excellent customer service I would recommend any one looking for an account or mortgage related products please check this location out!!! Awesome manager
  • DR
    Dianne Roberson
    Oct 4, 2025
    5.0
    We recently lost our mother and had urgent matters to take care of for our dad. Normally, these requests would take days, but we didn’t have that kind of time. We called Vannita Praashad at the Woodlawn office, and she immediately stepped in to help. She listened with care, reached out to multiple departments on our behalf, and made sure everything was handled quickly. Her kindness and support turned a very difficult time into something a little more manageable. When we later visited the branch, we had the pleasure of meeting Vannita in person. She was just as warm, professional, and helpful face-to-face as she had been over the phone. We are so grateful for everything she did for our family.
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Frequently Asked Questions About Trustco Bank

What are the regular lobby hours for Trustco Bank at 3461 State Street, Schenectady?

The lobby is open Monday, Wednesday from 9:00 AM to 5:00 PM, Tuesday from 9:00 AM to 3:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

When is the drive-thru open at Trustco Bank?

The drive-thru hours match the lobby hours: Monday and Wednesday 9:00 AM to 5:00 PM, Tuesday 9:00 AM to 3:00 PM, Thursday and Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM. It is closed on Sundays.