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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
55 reviews
5 stars
52
4 stars0
3 stars0
2 stars0
1 star
3
- PFPaul FredericksNov 17, 20255.0Staff went out of there way to help. They showed us great understanding of our needs. The manager at the Nott st office was delightful. Thank you.
- GMGeorge Hughes Family MedicineOct 8, 20255.0I have been doing business with this branch for a while now, I wouldn't go anywhere else!! The group of young professionals there are kind courteous and excel at what they do... always a very welcoming customer friendly atmosphere... very fond of you all! Maryanne Faulisi
- JFJamie ForsythAug 29, 20255.0We recently worked with Shelby for a home equity loan and she was so unbelievably helpful! She got back to us with any questions we had very quickly and spent extra time with us to ensure we had all of our needs met. There were a lot of steps in the process and she made it so easy and efficient! We felt like we were very valued as customers and would highly recommend Trustco and Shelby for any banking need!
- JBJeff BayJul 30, 20251.0No one seems to know what they’re doing, or want to actually help their customers.
- JIJohn Howard IIIJul 17, 20255.0Branch Manager Shelby Cirrito has been a God sent. Each time we've needed her she's step up with a smile. Service has been unparalleled. We actually followed her from the Union Street branch.
Frequently Asked Questions About Trustco Bank
What are the regular lobby hours for Trustco Bank on weekdays?
Trustco Bank's lobby is open from 9:00 AM to 5:00 PM on Mondays and Wednesdays, and from 9:00 AM to 6:00 PM on Thursdays and Fridays. On Tuesdays, it is open from 9:00 AM to 3:00 PM.
Is the Trustco Bank branch on Balltown Road open on Sundays?
No, the Trustco Bank branch on Balltown Road is closed on Sundays.
What are the drive-thru hours at the Trustco Bank Balltown Road branch?
The drive-thru hours match the lobby hours: Monday, Wednesday 9:00 AM to 5:00 PM; Tuesday 9:00 AM to 3:00 PM; Thursday and Friday 9:00 AM to 6:00 PM; Saturday 9:00 AM to 1:00 PM; Sunday closed.
Does Trustco Bank require appointments for banking services?
No, Trustco Bank does not require appointments for services at their branches.
What banking and loan products does Trustco Bank offer?
Trustco Bank offers a variety of products including first mortgages, home town checking, savings accounts, mortgages, and home equity loans.
Which financial services are provided by Trustco Bank?
Trustco Bank provides financial planning, mortgage financing, investment services, and estate planning.
How can I access Trustco Bank's services if I cannot visit a branch?
You can access Trustco Bank's services through their website and mobile apps available on Android and iOS platforms.
Are the Trustco Bank lobby and drive-thru open during their regular branch hours?
Yes, both the lobby and drive-thru are open during the branch's regular hours.
What nearby places can I visit around Trustco Bank on Balltown Road?
Nearby you can find places like Studio Orlo hair salon, Deluxe Nail & Spa, Niskayuna Co-op grocery store, and the Town of Niskayuna Farmers Market, which offer services and shopping opportunities before or after your banking visit.
Is there a nearby gas station if I need to refuel after a visit to Trustco Bank?
Yes, nearby gas stations include Exxon & Mobil Stations, Sunoco, Stewart's Shops, and Mobil, great for refueling or grabbing a snack after your bank visit.