Trustco Bank

4.6
61 reviews

About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline Banking
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
1048 State Street, Schenectady, NY
12307, United States

Hours

Reviews

4.6
61 reviews
5 stars
53
4 stars
1
3 stars
1
2 stars
0
1 star
6
  • AW
    Anthony Wong
    Oct 9, 2025
    5.0
    I have been working with Shameeza for the past 9 years and she is always helpful ,she has excellent customer service and always returns my phone calls.
  • AV
    Andy chadly ben Virgile
    Aug 26, 2025
    5.0
    Manager Shameeza Baksh is very helpful !
  • AA
    Andy
    Aug 12, 2025
    1.0
    This bank gave me the worst experience where they put my money into someone else’s account bad experience
  • AB
    Asar Brandow
    Jul 13, 2025
    5.0
    Branch 1620 , Union st Schenectady ny, very great people working there precise or responses and account information. I love day security, the manager, Savi Persaud Very nice lady her personality is contagious. She was very helpful and Insightful and educated me to a lot of things I did not know. Her patience. It’s wonderful. I recommend anyone to go to this bank and open account. The workers even remember your face which give you a warm greeting when you come.
  • PD
    Permaul Devendra
    Jul 8, 2025
    5.0
    Great customer service from manager and tellers they’re always willing to help, thank you!

Frequently Asked Questions About Trustco Bank

What are the regular lobby hours for Trustco Bank at 1048 State Street, Schenectady?

The lobby at Trustco Bank is open Monday, Wednesday from 9:00 AM to 5:00 PM, Tuesday from 9:00 AM to 3:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

When is the Trustco Bank drive-thru available?

The drive-thru hours match the branch hours: open Monday, Wednesday 9:00 AM to 5:00 PM, Tuesday 9:00 AM to 3:00 PM, Thursday and Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM. The drive-thru is closed Sundays.