Trustco Bank

4.8
64 reviews
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Business Details

1620 Union Street, Schenectady, NY
12309, United States
(518) 374-4056
http://www.trustcobank.com
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About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline Banking
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
1620 Union Street, Schenectady, NY
12309, United States

Hours

Reviews

4.8
64 reviews
5 stars
59
4 stars
1
3 stars
0
2 stars
1
1 star
3
  • EA
    Eliza Alli
    3 days ago
    5.0
    I had an amazing experience working with Savi Persaud. She went above and beyond to help me secure my home loan, guiding me through every step with patience, professionalism, and genuine care. Savi made the entire process smooth and stress-free, and I truly appreciate her dedication and expertise. I’m grateful for her support and highly recommend her to anyone needing financial assistance!
  • SM
    Sheena Mutram
    6 days ago
    5.0
    Savi were so helpful in opening my checking and saving account I am very much pleased with her service.. she's the best 👌
  • SJ
    Sharina Jailall
    Nov 6, 2025
    5.0
    We visited Trustco Bank to get our documents notarized, the manager Savi Persaud went above and beyond to assist us. She even offered to placed the documents on larger pages to make it more appropriate and official for us. She was very professional, friendly, kind and super helpful. Savi has always been amazing to work with, Trustco Bank is lucky to have her, expert in her field and top class customer service. Thank you for always helping us - Rambo-.
  • AD
    Aslim Deen
    Nov 3, 2025
    5.0
    Savi has excellent customer service. She’s pleasant and very humble. She makes people want to come to the branch.
  • HB
    Haripersaud Baijoo
    Oct 24, 2025
    5.0
    I can’t say enough great things about Savi. She went above my expectations of what a loan officer would be. She answered very phone calls, did research for me and close my loan in a time manner. Every one should go see her for a mortgage. She listens and helps you with exactly what you want.
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Frequently Asked Questions About Trustco Bank

What are the lobby hours for Trustco Bank at 1620 Union Street, Schenectady?

The lobby is open Monday 9:00 AM to 5:00 PM, Tuesday 9:00 AM to 3:00 PM, Wednesday 9:00 AM to 5:00 PM, Thursday and Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM. It is closed on Sundays.

When is the drive-through service available at this Trustco Bank branch?

The drive-through is open during regular branch hours: Monday, Wednesday 9:00 AM to 5:00 PM; Tuesday 9:00 AM to 3:00 PM; Thursday and Friday 9:00 AM to 6:00 PM; and Saturday 9:00 AM to 1:00 PM. Closed Sundays.