Trustco Bank

4.8
71 reviews
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Business Details

1620 Union Street, Schenectady, NY
12309, United States
(518) 374-4056
http://www.trustcobank.com
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About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline BankingTrustco Bank
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
1620 Union Street, Schenectady, NY
12309, United States

Hours

Reviews

4.8
71 reviews
5 stars
66
4 stars
1
3 stars
0
2 stars
1
1 star
3
  • MK
    Michael Kanciruk
    6 days ago
    5.0
    I had the pleasure to work with Savi Persaud. Even though she was about to take her break, she made the time for me to get something important notarized. She is very professional and takes the time to care.
  • MB
    Manoj Bhagroo
    Dec 19, 2025
    5.0
    Recently went through a mortgage process through Trustco Bank dealing directly with Savi. She is wonderful to work with, very kind, and always happy to help across all different hours to accommodate requests. She is professional, well experienced, and will be helping you along every step of the journey from Mortgage loan application to account setup. 5 stars!!!
  • MT
    Munilall Tilokee
    Dec 4, 2025
    5.0
    Savi is exceptional at what she does! I highly recommend her for anyone looking to open a personal or business account or seeking a mortgage.Visit her at 1620 Union St, you'll be in great hands.
  • KJ
    Khemraj J
    Dec 3, 2025
    5.0
    Savi patience is expectional. The way she carries herself and the way she dresses shows her professionism. She cares, she smiles, she's patience, she advice and carry through very interaction with gratitude.
  • NV
    Nina Vincent
    Nov 25, 2025
    5.0
    I wish there was more than 5 stars to rate the service provided by Assistant Manager Dejeanne Williams at my local branch (1620 Union St., Schenectady NY)! Her professionalism, courtesy & care was above & beyond! Her assistance in expediting the paperwork needed for my transaction, alleviated all my concerns & expectation's! I wish she was there all the time! (She was filling in for a manager on vacation) THANK YOU AGAIN Dejeanne! You're the BEST!
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Frequently Asked Questions About Trustco Bank

What are the lobby hours for Trustco Bank at 1620 Union Street, Schenectady?

The lobby is open Monday 9:00 AM to 5:00 PM, Tuesday 9:00 AM to 3:00 PM, Wednesday 9:00 AM to 5:00 PM, Thursday and Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM. It is closed on Sundays.

When is the drive-through service available at this Trustco Bank branch?

The drive-through is open during regular branch hours: Monday, Wednesday 9:00 AM to 5:00 PM; Tuesday 9:00 AM to 3:00 PM; Thursday and Friday 9:00 AM to 6:00 PM; and Saturday 9:00 AM to 1:00 PM. Closed Sundays.