KeyBank

3.6
12 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
3083 Carman Rd, Schenectady, NY
12303, United States

Hours

Reviews

3.6
12 reviews
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  • JC
    Justin Chaires
    Jul 31, 2023
    1.0
    I enjoy banking here, but unfortunately can not enter this location in the past month. Unfortunately due to what looks like hate groups protesting on the bank ground area. I'm not sure why the bank isn't having these people removed from the property as it is uncomfortable to conduct business here at this time.
  • CL
    Christopher Long
    May 12, 2023
    5.0
    Extremely personable staff that are well versed in all of the programs that Keybank offers. I genuinely enjoy doing business here.
  • SJ
    Stacey Johnson
    Oct 10, 2022
    1.0
    Opened an account with my husband a few months ago. We were helped by Ms. Santabarbara. She was nice, but failed to type in my correct name from my Driver's License into the computer, causing them to request for me to come back in to provide another form of identity. Their hours are during my working hours, so 2 months later, my account is still unusable. Got a vacation day to go into the branch to remedy the situation and provide my SS card. Just got a letter in the mail saying my account was canceled and an email saying my new card was sent. Not sure which one is it?!! I called customer service because the branch is closed for the Monday holiday and they are giving me the run around that I need to call a different number. I asked to speak with a manager and while on hold, they hung up on me. We wanted to open this account because it is close, but save yourself the hassle! Not worth it. I can not trust my money with people that can't even input data correctly, nor can they resolve the issue without giving me the run around! Terrible business! Terrible customer service! There are tons of banks, bank elsewhere if your time and energy and money is valuable to you! 6 months later...no contact from the bank, haven't gone to get my money out because it is during my work hours and no card to access my money. Fantastic way to save I suppose (sarcasm).
  • KJ
    Kelly Jones
    Nov 26, 2017
    3.0
    Friendly staff but akward parking lot set up. Be careful pulling your car out from the ATM, you'll run right into people entering the building. Old First Niagara location.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank at 3083 Carman Rd, Schenectady?

KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays.

Does KeyBank at this location offer drive-through services?

Yes, the Schenectady KeyBank branch offers drive-through banking Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM.