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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
2.6
17 reviews
5 stars
6
4 stars0
3 stars
1
2 stars
2
1 star
8
- SCSarah ConboyApr 4, 20251.0Having been a Key customer for almost 3 decades I was dissatisfied with the branch manager’s response when trying to coordinate an appointment time for a routine matter. I experienced minimal effort and very little flexibility on his part when I called for help on a timely matter. I’ve experienced better service and support at the Latham branch.
- MTMadison TribleyJan 16, 20255.0My parents have banked with Key since the late 90s and they’ve been so welcoming & helpful to me as my father ages. Kevin; who we work with quite often has a fantastic relationship with my dad & I’m very thankful for everything they’ve done for us at the Consaul Rd AND Altamont Ave branch.
- JMJoshua MeisnerMay 30, 20242.0I waited in line to drop of deposits from my store. It only took about 10 or so minutes but when I approached the teller with the deposits she pointed at the wall. She said I could "drop them off at the after hours deposit box." Correct me if I'm wrong but couldn't she have just taken the deposits instead of making me stand outside?
- CLChristopher LongMay 12, 20235.0Every visit I have made to the Consaul Road Branch has always been great. The staff there are friendly and knowledgeable.
Frequently Asked Questions About KeyBank
What are the KeyBank Schenectady branch's regular hours of operation?
KeyBank in Schenectady is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. The branch is closed on weekends.
Does the KeyBank Schenectady branch have drive-through banking services?
Yes, KeyBank offers drive-through banking services Monday to Thursday from 9:00 AM to 4:00 PM and on Friday from 9:00 AM to 5:00 PM.
Are there any holidays when the KeyBank Schenectady branch is closed?
Yes, the branch is closed on November 11, November 27, and December 25, 2025.
What types of banking products and services does KeyBank Schenectady offer?
They offer checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
How can I make an appointment at the KeyBank Schenectady branch?
Appointments can be scheduled online via KeyBank's reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900564&fs=1&appointmentTypeGroupId=banking&ch=yext.
What are the main contact details for KeyBank in Schenectady?
You can reach them by phone at +1 518-346-7099 or by email at NY0564_Keycenter@KeyBank.com.
Which nearby fitness centers could I visit before or after my trip to KeyBank Schenectady?
Orangetheory Fitness Niskayuna, Orangetheory Fitness, the YMCA, Eddie Fyvie Jiu-Jitsu Academy, and Power Yoga New York are all nearby fitness options to consider.
Are there nearby grocery stores or pharmacies close to KeyBank in Schenectady?
Yes, Hannaford Supermarkets and Hannaford Pharmacy are located nearby for your grocery and pharmacy needs.
Where can I find nearby places to eat around KeyBank Schenectady?
Nearby dining options include Snowfox Sushi, Fortune Cookie Chinese Restaurant, and Parkway Liquor for drinks.
What other banking or financial services are available near KeyBank Schenectady?
Nearby financial institutions include Citizens Bank, CAP COM Federal Credit Union, Broadview Federal Credit Union, and SEFCU, as well as Western Union for money transfer services.