Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughNot available
Location
Hours
Reviews
3.9
20 reviews
5 stars
10
4 stars
3
3 stars
4
2 stars0
1 star
3
- MBmichael blakeJul 22, 20251.0Closed the doors 5 minutes before actuall close time!
- EPErik PosnerAug 16, 20243.0The branch is well run when it's open. Too bad if you work M-F 9am-4pm like so much of the workforce. These hours make it inaccessible. They really should be open some other hours, like maybe on Saturday, like so many other banks. It seems that Key really only cares about its commercial clients. Thank you for your response, however there are many transactions that must be done in person, such as accessing a safety deposit box that can't be done virtually or at a different location.
- LSLilowttee SeecheranAug 3, 20231.0Bank is supposed to be open till 4pm Monday to Wed and at least till 6pm on Thursday and Friday and at least till 2pm sat. Ppl get off work after 5pm and do alot of transactions sat . They need to be more accommodating to the public realistic hrs like chase and td bank
- YDYahira DomenoApr 2, 20225.0Great customer service beautiful attitude I love this bank wouldn’t change it for the world !!
- LMLyn MigLinoOct 19, 20163.0Just changed from first Niagara and not happy about the fees and not a good feeling about the future.
Frequently Asked Questions About KeyBank
What are the regular business hours of KeyBank at 315 State St, Schenectady, NY?
KeyBank at 315 State St, Schenectady, NY is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Is there a drive-through service available at this KeyBank branch?
No, this KeyBank location does not offer drive-through services.
How can I schedule an appointment at the KeyBank Schenectady branch?
You can schedule an appointment online through their reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900556&fs=1&appointmentTypeGroupId=banking&ch=yext.
What financial products and services does KeyBank Schenectady offer?
KeyBank offers a variety of financial products and services including checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, online/mobile banking, safe deposit boxes, investment services, and KeyBank Relationship Rewards.
How can I contact the KeyBank Schenectady branch by phone?
The main phone number is +1 518-381-5000, and there is an alternate phone number at +1 518-243-4559. You can also send a fax to +1 518-243-4559.
Are there any holidays when KeyBank Schenectady is closed?
Yes, this branch is closed on specific holidays, including November 11, November 27, and December 25 of 2025.
What nearby transit options are available for reaching KeyBank in Schenectady?
The Schenectady Amtrak train station is nearby, which provides train transportation to the area and can help customers easily access the KeyBank branch.
What financial services are available near KeyBank at 315 State St?
Nearby financial services include other banks like Trustco Bank, check cashing at Reginas check cashing service, and money transfer services at Western Union, providing additional options for customers in the area.
Are there any local attractions or places to visit around KeyBank in Schenectady?
Yes, customers can visit The Edison Downtown, an art and science museum, or relax at Park Schenectady, both close to the KeyBank branch, ideal for activities before or after banking.
Does KeyBank Schenectady support online banking and mobile app services?
Yes, KeyBank provides online and mobile banking services through their website Key.com® and mobile app, allowing 24/7 access to accounts and financial products.