Mid-Hudson Valley Federal Credit Union

4.6
62 reviews

About

Credit UnionLoan AgencyMortgage LenderCar Finance and Loan CompanyATMFinancial PlannerInvestment ServiceFinancial ConsultantSavings and Loan AssociationBank
MHV’s Saugerties branch is right on 9W as you head into the village. The Saugerties team honors the trust our members have given us by offering a top-notch member experience, financial guidance our members need, and solutions that fit their lives.

Location

Mid-Hudson Valley Federal Credit Union
3180 Route 9W, Saugerties, NY
12477, United States

Hours

Reviews

4.6
62 reviews
5 stars
56
4 stars
0
3 stars
0
2 stars
2
1 star
4
  • MD
    Molly D
    Oct 17, 2025
    5.0
    I like my local Saugerties MHVFCU. Everyone I interact with there is friendly and helpful. . What inspired me to write this review was my interaction with a man named Danny. I met with him in his office and in the brief time we spent together, Danny was kind enough to answer many of my questions about credit scores, credit cards and other topics related to personal finances. He was really knowledgeable and I learned more about finances than I had in all the years before, combined. People like Danny are why I continue to bank atmto the MHV Federal Credit Union. Best, Molly Dressman
  • HP
    Herr Poetry
    Jun 6, 2025
    1.0
    Moved to Mid-Hudson Valley a few years ago, and selected MHV as my new local bank, based on stellar reviews. I primarily use online banking, and have never had such consistently bad experiences with any bank's online platform as I have had with MHV. The first one was programming electronic checks through the bill payment system. Twice (maybe three times?) I programmed checks to merchants, only to have those merchants contact me weeks later asking for the payments I had sent. When I logged in to MHV, I found that those checks had been canceled by MHV's bill pay vendor without any notice. After the first time this happened, I spoke at length with MHV customer service, which (initially not being able to explain why it happened), finally determined that MHV's vendor had canceled the check b/c the merchant (a well established local business) was not recognized. MHV customer service promised me that should this ever happen again, MHV's back office would receive a notification, and would pass that notice on to me, so I could make sure the merchant got paid. Needless to say, the same invisible cancellation of a programmed check happened at least once, maybe twice again, before I was forced to move my bill payment to another, more reliable bank. Since then I minimized my use of MHV, but recently MHV changed it's login procedure/platform. I needed to login, b/c an auto-debit was causing my overdraft account to run a balance that became past due -- and I could not login (I'm a sophisticated computer user). I contacted customer service for help logging in -- and still couldn't do it on any device on any browser. Finally, with another customer service call, I logged in successfully, and instantly paid the overdraft balance. Today I get a credit bureau notification that MHV has reported a 30-day delinquency. MHV staff are very friendly, but the bank has proven itself incompetent, and now ruthlessly retaliatory.
  • RK
    Ruth Kopelman
    Sep 8, 2024
    5.0
    Michelle, Marcel and Melissa are all really helpful, thank you!
  • TC
    Tyler Carelli
    Aug 21, 2020
    5.0
    Great people, great level of customer service and a very nice modern building too

Frequently Asked Questions About Mid-Hudson Valley Federal Credit Union

What are the operating hours of the Mid-Hudson Valley Federal Credit Union Saugerties branch?

The Saugerties branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.

Where is the Mid-Hudson Valley Federal Credit Union Saugerties branch located?

The branch is located at 3180 Route 9W, Saugerties, NY 12477, USA.