Trustco Bank

4.1
42 reviews

About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline BankingTrustco Bank
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

Trustco Bank
4208 Route 50, Saratoga Springs, NY
12866, United States

Hours

Reviews

4.1
42 reviews
5 stars
30
4 stars
3
3 stars
0
2 stars
3
1 star
6
  • KT
    kevin tefft
    Dec 29, 2025
    5.0
    thank you so much ashley for helping me renew my cd today! you are always so helpfull and kind!!
  • MW
    Michal Wieprzowski
    Dec 29, 2025
    5.0
    Ashley C. Is a true professional and an asset to the company! Highly recommend.
  • MM
    Mike
    Dec 3, 2025
    5.0
    Just want to express my thanks to Ashley Charpentier from the Wilton branch. She recently helped me with a loan. Ashley was very flexible working with my schedule, kept all the paperwork flowing and was able to keep everyone focused. Thank you!!
  • MM
    Muhajir Mohamed
    Nov 24, 2025
    5.0
    Outstanding customer service! The branch manager Ashley Charpentier went above and beyond to help me with my banking needs. she was patient, respectful, and made me feel valued as a customer. This branch is lucky to have such a dedicated and caring manager.
  • GL
    George Long
    Nov 13, 2025
    5.0
    I would like to acknowledge the outstanding customer service that I consistently receive when visiting the Trustco branch in Wilton (Rt. 50/Jones). The team at this location is exceptional. Ashley Charpentier (Branch Manager) is both professional and personable, and a true asset to Trustco Bank. She is always there to greet her customers with a friendly smile. During my most recent visit, I had a question regarding my check reorder. Before I could thank her for her assistance, the order was placed and I had a printed confirmation in hand. Ashley is the perfect example of an excellent manager. Her team is also top notch. Thanks to Patrick, Satin and Shan, transactions are easy and accurate. In addition, the branch is always welcoming and immaculate. I have been a Trustco customer for many years, and truly appreciate doing business with such a great team. Thank you for providing the very best customer service! JoAnn Long

Frequently Asked Questions About Trustco Bank

What are the regular business hours for Trustco Bank at 4208 Route 50, Saratoga Springs?

Trustco Bank is open Monday 9:00 AM to 5:00 PM, Tuesday 9:00 AM to 3:00 PM, Wednesday 9:00 AM to 5:00 PM, Thursday and Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM. The bank is closed on Sundays.

Does Trustco Bank offer drive-through service and what are its hours?

Yes, Trustco Bank offers drive-through service with hours Monday 9:00 AM to 6:00 PM, Tuesday 9:00 AM to 3:00 PM, Wednesday 9:00 AM to 5:00 PM, Thursday and Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM.