Trustco Bank

4.6
20 reviews

About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline Banking
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
34 Congress Street, Saratoga Springs, NY
12866, United States

Hours

Reviews

4.5
20 reviews
5 stars
17
4 stars
1
3 stars
0
2 stars
0
1 star
2
  • SF
    shana firenze
    Oct 15, 2025
    1.0
    Worst bank ever! I've had nothing but issues with them since day one and they are extremely ignorant
  • MC
    Matt Cossentino
    Sep 18, 2025
    5.0
    Etienne Gervasio was absolutely 💯 Amazing! He went above and beyond opening 2 new accounts! Very informative and diligent! Great job! Thanks 😊
  • HJ
    Helen Jensen
    Sep 17, 2025
    5.0
    The service that I have received at this branch of Trustco Bank is excellent. Chad Smith is a competent and most helpful branch manager. Highly recommended!
  • CK
    Carl Korn
    Aug 27, 2025
    5.0
    Branch manager Chad Smith was excellent in troubleshooting and correcting a statement error, and also took the time to explain various banking options to help me maximize the interest we earn on several accounts.
  • AG
    Ann Gridley
    Jul 24, 2025
    5.0
    I am grateful that Chad Smith contacted me personally when one of my clients mistakenly wrote a check on her old, closed, account. Weeks later I received confirmation from corporate but Chad’s prompt attention let me reach out to the client quickly. I appreciate the personal attention I receive from all the tellers at this branch in Saratoga Springs!! Thank you for all you do!!

Frequently Asked Questions About Trustco Bank

What are the standard operating hours of Trustco Bank in Saratoga Springs?

Trustco Bank is open Monday, Wednesday from 9 AM to 5 PM; Tuesday from 9 AM to 3 PM; Thursday and Friday from 9 AM to 6 PM; and Saturday from 9 AM to 1 PM. It is closed on Sundays.

Is the Trustco Bank lobby and drive-thru open during business hours?

Yes, both the lobby and drive-thru are open during the branch's operating hours.