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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Been with Key over 25 years. I tried to deposit a check for my daughter (State of NY intern payment). The teller (young women) surrounded by other tellers was rude and embarrassed me. I told her my daughter signed it over to me and she replied “That means nothing to me”. So I was unable to deposit her check. There clearly must be a better way to speak to customers. Moving all my accounts to my wife’s credit union. Better rates and when speaking to them I feel respected.
JE
John Edgette
Sep 16, 2025
5.0
A very, very good banking experience. It has a nice, warm, yet professional, vibe inside. But Lead Teller Alisha Miller was particularly helpful. It is never easy to go into a new bank, where you have no account, and ask for a favor of sorts (I was wanting to cash a check drawn off of the bank). Yet Alisha was very welcoming and most helpful. She was warm and related while also being professional and efficient. I can only hope that one day she becomes a consultant, helping the other banks I have had to do business with over the years learn how to embody her combination of individualized friendliness with financial professionalism.
MD
Milana Dikić
Jun 16, 2025
1.0
Worst experience ever. The staff was unprofessional, and I had to go to the bank five times just to open an account.
What are the regular banking hours at KeyBank in Saratoga Springs?
KeyBank in Saratoga Springs is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Does KeyBank offer drive-through services?
Yes, KeyBank offers drive-through banking services with the same hours as the branch from Monday to Saturday.
What services does KeyBank provide at the Saratoga Springs location?
The branch offers services including ATMs, online and mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
What types of accounts can I open at this KeyBank branch?
You can open checking accounts, savings accounts, CDs, and access loans, lines of credit, credit cards, and investment products.
How can I schedule an appointment at KeyBank in Saratoga Springs?
You can schedule an appointment online via their reservation URL at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900440&fs=1&appointmentTypeGroupId=banking&ch=yext.
Does KeyBank have any special holiday closures?
Yes, KeyBank is closed on November 11, November 27, and December 25 in 2025.
What is the address and main phone number for KeyBank in Saratoga Springs?
The address is 3016 Route 50, Saratoga Springs, NY 12866, US. The main phone number is +1 518-587-2405.
What nearby places can I visit along with KeyBank?
Nearby places include Dunkin' for coffee, Adirondack Trust Company for additional banking options, Rite Aid for convenience needs, and Taco Bell for quick dining.
Are there convenient dining options around KeyBank?
Yes, there are several dining options nearby including Taco Bell, KFC, Applebee's Grill + Bar, Starbucks, McDonald's, and Red Robin Gourmet Burgers.
Which nearby places can assist me with financial transactions besides KeyBank?
Other financial service locations nearby include Adirondack Trust Company, 1st National Bank of Scotia, LibertyX Bitcoin ATM, and Western Union services.