Webster Bank

2.6
10 reviews

About

BankWebster Bank
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.

Location

Webster Bank
325 Route 25A, Rocky Point, NY
11778, United States

Hours

Reviews

2.6
10 reviews
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  • CC
    Cris
    Aug 28, 2023
    1.0
    Wish I could give it zero stars. After more than 25 years I think it is time to switch banks. When my accounts were with Astoria Federal and then Sterling, I never had any issues. The customer service was great and I always was treated like a valued customer. Since Webster has taken over it is absolutely terrible! Disputes take weeks to resolve, you can never get anyone to call you back at the branch or answer any of your questions, and the customer service is practically a circus with you having to jump through hoops for weeks in order to get anything actually resolved. I definitely would not recommend this bank to anyone!! Worst bank I have ever dealt with!
  • GP
    Geno pal
    Oct 1, 2021
    4.0
    The days of having more than a couple of tellers is Over.Longer waiting time indoors and out side.
  • AA
    Antonino Atl
    Oct 9, 2020
    1.0
    Not there anymore it’s Sterling
  • SC
    Sabrina C
    Jan 10, 2020
    2.0
    Insanely understaffed. Please hire more people!! 30 minute wait at the drive thru simply to deposit a check
  • PG
    PJB Gaming
    Dec 13, 2019
    1.0
    Takes Forever, They need more workers

Frequently Asked Questions About Webster Bank

What is the address of Webster Bank in Rocky Point, NY?

Webster Bank is located at 325 Route 25A, Rocky Point, NY 11778, USA.

What are the opening hours of Webster Bank on weekdays?

Webster Bank is open from 9:00 AM to 4:00 PM Monday through Thursday, and from 9:00 AM to 6:00 PM on Friday.